PERSONAL TRAINING TERMS & CONDITIONS
Please read the following terms and conditions carefully before beginning personal training. By signing this form, you confirm that you have read, understood and agreed to the terms below.
1. Payments and Refunds
Payments are made monthly by Direct Debit and are non-refundable except where required by law. All allocated sessions must be used within a month from purchase. Unused sessions expire at the end of the month and cannot be carried over, exchanged or refunded. Clients are responsible for booking and attending their sessions. Monthly payments continue until cancelled in accordance with the agreed cancellation policy.
2. Client Responsibilities and Health & Safety
Clients must follow the personal trainer’s instructions and use equipment safely and appropriately.
Clients must inform their trainer of any pain, dizziness, discomfort, illness, injury or unusual symptoms before or during a session.
Clients must disclose any relevant medical conditions, injuries, medications or changes in health that may affect their ability to exercise safely.
Clients should seek medical advice where appropriate before beginning or continuing an exercise programme.
Personal training is not a substitute for medical advice, diagnosis or treatment.
3. Risks of Exercise and Personal Training
I understand that physical exercise carries inherent risks, including muscle soreness, strains, falls and other injuries.
I agree to communicate any concerns or symptoms to my trainer and to stop exercising if I feel unwell or experience pain, dizziness or unusual discomfort.
My trainer will take reasonable steps to provide appropriate instruction and promote a safe training environment.
These terms do not exclude or limit any liability that cannot legally be excluded or limited.
4. Booking and Scheduling Sessions
Clients are responsible for arranging their sessions directly with their personal trainer via message.
A session is confirmed once the date and time have been agreed by both parties.
Clients should arrive prepared and ready to begin at the scheduled time.
5. Cancellation Policy — 24 Hours’ Notice
A minimum of 24 hours’ notice is required to cancel or reschedule a session.
Sessions cancelled with less than 24 hours’ notice, or missed without notice, may be charged in full or deducted from a prepaid package, where permitted under the agreed booking terms and applicable law.
Cancellations made with sufficient notice can be rescheduled by mutual agreement, subject to availability.
If the personal trainer needs to cancel a session, the client will be offered an alternative appointment or an appropriate refund where applicable.
6. Late Arrivals
Clients are expected to arrive on time for their scheduled sessions.
If a client arrives late, the session will normally finish at the originally agreed time.
Additional time will not automatically be added to compensate for late arrival.
If a client arrives too late to complete a meaningful session safely, the trainer may need to shorten or cancel the session in accordance with the applicable cancellation terms.
7. Working Hours and Availability
Training sessions are arranged by mutual agreement and are subject to the trainer’s availability.
Standard training hours are between 6:00 am and 10:00 pm.
Training sessions will not normally be scheduled between 10:00 pm and 6:00 am.
Any exceptions must be agreed in advance by the personal trainer.
8. Confidentiality and Personal Information
Personal information shared by clients will be treated confidentially and handled responsibly.
Information relating to a client’s health, fitness, progress and personal circumstances will only be used or shared where appropriate and lawful, including where necessary to provide training safely or where disclosure is legally required.
Client information will be handled in accordance with applicable data protection legislation.
9. Acceptance of Terms
By signing this application form, I confirm that:
I have read and understood these Terms & Conditions.
I have provided accurate and complete information regarding my health and fitness.
I understand the risks associated with physical exercise and agree to communicate any relevant health concerns to my trainer.
I agree to follow my trainer’s reasonable instructions and the booking and cancellation policies outlined above.
I understand that personal training is not a substitute for medical advice.
I understand that these Terms & Conditions do not remove any rights or protections available to me under applicable law.