Vital Health Home Care — Case Manager & Provider Referral
Submit a secure referral for home care services and upload any required documents as applicable.
Referral Source & Authorization
Referrer full name
*
First Name
Middle Name
Last Name
Professional title / role
*
Organization
*
Phone number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Fax number
Please enter a valid phone number.
Format: (000) 000-0000.
Email address
*
example@example.com
Relationship to person being referred
*
Organization type
Please Select
Case Manager
Physician
Hospital
Discharge Planner
Social Worker
Health Plan
Waiver Entity
Other Authorized Professional
Person Being Referred
Full Name
*
First Name
Last Name
Date of Birth
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Sex / Gender
Female
Male
Non-binary
Prefer to self-describe
Prefer not to say
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Street Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
City, State, ZIP Code
County, NC
Please Select
Wake
Johnston
Harnett
Nash
Durham
Franklin
Payer / Program Information
Referral Source Type
*
Please Select
Health Plan
Medicaid/State Program
Medicare
Private Insurance
Waiver Program
Self-Pay
Other
Member / Participant ID
Managed Care Plan or Program Name
Funding Source
Please Select
Commercial Plan
Public Program
Waiver
Grant/Community Funding
Client-Private Pay
Other
Eligibility / Authorization Details
Requested Home Care Services
Requested Service Types
*
Personal Care
Activities of Daily Living
Bathing
Dressing/Grooming
Meal Preparation
Medication Reminders
Companionship
Respite Care
Light Housekeeping
CAP/DA
CAP/C
Skilled Nursing
Other
Referral Type
*
New Services
Resumption of Services
Change in Current Services
Start-of-Care Timing
*
Immediate (within 24 hours)
Urgent (1–3 days)
Routine (within 1 week)
Scheduled Date
Preferred Start Date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Requested Hours or Frequency
*
Preferred Days of Week
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Service Preferences, Special Instructions, and Caregiver Support Needs
Clinical & Safety Details
Primary diagnosis or reason for referral
*
Relevant diagnoses or medical conditions
Diabetes
Hypertension
Heart disease
COPD
Stroke
Dementia
Cancer
Arthritis
Kidney disease
Other
Mobility and transfer needs
Independent
Needs supervision
1-person assist
2-person assist
Uses walker
Uses cane
Uses wheelchair
Bedbound
Other
Activities of daily living support needed
Bathing
Dressing
Grooming
Toileting
Feeding
Meal preparation
Medication reminders
Housekeeping
Shopping
Other
Cognitive or communication concerns
None reported
Memory loss
Confusion
Limited speech
Hearing impairment
Vision impairment
Difficulty following directions
Other
Behavioral or safety risks
None reported
Falls
Wandering
Aggression
Refusal of care
Self-neglect
Unsafe smoking
Fire risk
Other
Certification & Submission
Typed signature (full legal name)
*
First Name
Last Name
Administrative Details
Direct NPI
Preferred contact method
*
Phone
Email
Text message
Fax
Portal message
Guardian or authorized representative name
First Name
Last Name
Guardian or authorized representative phone
Please enter a valid phone number.
Format: (000) 000-0000.
Guardian or authorized representative email
example@example.com
Case Management Information
Case-management entity
Case manager name
First Name
Last Name
Case manager phone
Please enter a valid phone number.
Format: (000) 000-0000.
Case manager email
example@example.com
Authorization Details
Authorization number
Authorization status
Pending
Approved
Denied
Expired
Not applicable
Approved units or hours
Authorization effective date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Authorization end date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Skilled Nursing Details
Signed order or prescriber
Requested nursing tasks
Skilled nursing frequency
Skilled nursing duration
Clinical Details
Allergies
Infection-control precautions
Equipment
Current location
Anticipated discharge date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Supporting Documents
Signed order
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Service authorization
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Person-centered service plan
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Plan of care
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Clinical notes supporting skilled services
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Discharge summary
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Insurance card
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Other supporting documents
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Submitter Name
First Name
Middle Name
Last Name
Title / Role
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