Vital Health Home Care — Care Assessment & Service Request
Submit a secure home care request for review—include only necessary information and do not use this form for emergencies.
Person completing form
Relationship to the person needing care
*
Self
Parent/Guardian
Family/Caregiver
Authorized Representative
Other
Legal authority details
*
Submitter full name
*
First Name
Last Name
Phone number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Email address
*
example@example.com
Person needing care
Full legal name
*
First Name
Middle Name
Last Name
Date of birth
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Street address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
County
*
Please Select
Wake
Johnston
Harnett
Nash
Durham
Franklin
Other/outside service area
Phone number
Please enter a valid phone number.
Format: (000) 000-0000.
Preferred language
Please Select
English
Spanish
French
Arabic
Chinese
Hindi
Other
Accessibility or communication needs
Services requested
Requested services
*
Personal Care
Activities of Daily Living
Bathing assistance
Dressing/Grooming
Meal preparation
Medication reminders
Companionship
Respite care
Light housekeeping
CAP/DA
CAP/C
Skilled Nursing
Other
Details of activities of daily living assistance needed
Respite care schedule and preferred coverage times
CAP program details
Case manager name
Case manager phone number
Please enter a valid phone number.
Format: (000) 000-0000.
Prescriber or physician order information
Requested skilled nursing tasks
Care needs and schedule
Days care is needed
*
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Preferred care start time
Hour Minutes
AM
PM
AM/PM Option
Preferred care end time
Hour Minutes
AM
PM
AM/PM Option
Preferred care start date
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Current living arrangement
*
Please Select
Own home
Family home
Assisted living
Independent living community
Skilled nursing facility
Hospital
Other
Mobility and transfer assistance needed
No assistance needed
One-person assist
Two-person assist
Use of gait belt
Wheelchair transfer
Walker assistance
Bed mobility support
Lifting equipment used
Other
Fall risk
*
Please Select
Low
Moderate
High
Unknown
Allergies or sensitivities
Infection-control or isolation concerns
None
Recent infection
Wound care
Respiratory precautions
Contact precautions
Visitor restrictions
Other
Behavioral, safety, or home access considerations
Pets or smoking in the home
No pets
Dog
Cat
Bird
Other pet
Smoking in home
No smoking in home
Equipment used in the home
Wheelchair
Walker
Cane
Hospital bed
Transfer board
Hoyer lift
Oxygen equipment
Nebulizer
Incontinence supplies
Other
Additional care details
Payment pathway
Payment / coverage pathway
*
NC Medicaid
CAP/DA
CAP/C
Medicaid managed care
Private pay
Unsure / need help
Insurance / member ID
Plan name
Case manager name
Organization
Phone
Please enter a valid phone number.
Format: (000) 000-0000.
Fax
Please enter a valid phone number.
Format: (000) 000-0000.
Authorization status
Please Select
Authorized
Pending
Denied
Unknown
Current providers and discharge information
Primary clinician name
First Name
Middle Name
Last Name
Hospital or facility name
Discharge date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Care coordinator name
First Name
Middle Name
Last Name
Consent and attestation
I authorize Vital Health to contact me regarding this request
*
Phone
Email
Text message
Other
I authorize Vital Health to verify benefits and obtain service authorization as needed
*
Yes
No
I authorize communication with listed providers and case managers for care coordination
*
Yes
No
Notice of Privacy Practices
Typed signature (full legal name)
*
First Name
Last Name
Date
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Secure document uploads
Upload any supporting documents that help us review this request.
Insurance card
Upload insurance card
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Choose a file
Front and back, if available.
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of
Authorization or service plan
Upload authorization or service plan
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Choose a file
Upload any current authorization or service plan document.
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of
Physician order
Upload physician order
Drag and drop files here
Choose a file
Upload the most recent order, if available.
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of
Discharge documents
Upload discharge documents
Drag and drop files here
Choose a file
Discharge summary or related records.
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of
Nursing plan
Upload nursing plan
Drag and drop files here
Choose a file
Care plan, visit plan, or similar documents.
Cancel
of
Other supporting records
Upload supporting records
Drag and drop files here
Choose a file
Any other documents that may help with review.
Cancel
of
I certify that the information provided is accurate and complete to the best of my knowledge.
*
I agree
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