CLOUD 9 CLIENT POLICIES
Professional Services
Massage is provided for relaxation and therapeutic wellness. Sexual or inappropriate behavior is prohibited and will end the session immediately.
Draping & Privacy
Professional draping is used for table massage. Only the area being worked on is uncovered. You may request more coverage or decline work on any area.
Communication & Consent
You may ask questions, request changes in pressure or technique, decline any technique, or stop the session at any time.
Appointments & Late Arrivals
Please be ready at the scheduled start time. Late arrival may shorten the session so later appointments are not delayed.
Cancellation / No-Show
Please provide at least 24 hours' notice to cancel or reschedule. Late cancellations or missed appointments may be subject to a fee.
Payment
Payment is due at the time of service unless other arrangements have been approved in advance.
Mobile Service & Environment
For mobile appointments, the client must provide a safe, clean, smoke-free, appropriate environment with enough space for the massage setup.
Illness & Safety
If you have fever, contagious illness, unexplained rash, or another condition that may make massage unsafe, please reschedule. The therapist may postpone or stop a session for safety.
Minors
A parent or legal guardian must provide consent for a minor. A guardian may be required to remain present depending on age and circumstances.
Records & Privacy
Information on this form supports massage services and client records. Send completed forms through the most secure method available to you and the business.
Please review these policies before signing the consent page.
Your signature confirms that you understand and agree to follow Cloud 9 of Massage Therapy policies.