51st Annual Convention & Expo: EVALUATION FORM

I am completing this evaluation as a(n):

Things to NOTE:

1. CEUs:

To be eligible for CEUs you will NEED to SIGN IN and SIGN OUT of your workshop.
No partial credit will be given.
Must fill out evaluation online to receive CEUs.

2. If you fill out this evaluation form electronically and include your email address, you will be entered to win one of two $25 Amazon gift cards.

3. As we continue to strive for exellence - your experience, thoughts and feedback matter so please answer honestly.

Overall, how would you rate the 2026 Providers' Council Convention & Expo?

	1	2	3	4	5	6	7	8	9	10

1 is Boring, 10 is Fantastic

How many times have you attended the Providers' Council's Convention & Expo?

What is your preferred convention cadence?

General Sessions

Rows	Not Satisfied	Somewhat Satisfied	Very Satisfied	N/A Did not attend
AM Welcome/Special Remarks
Keynote (Cam Awesome)
Awards of Excellence and Peer Provider Awards Ceremony
Presentation of Scholarships
Luncheon
Chair's Reception / Scavenger Hunt

Comments about the General Sessions?

Did you attend a Block A Workshop?

Which Block A Workshop did you attend?

How well were each of the workshop goals achieved (Block A Workshop 1: Chat with the Secretaries & Commissioners: Public & Mental Health, Veterans Services and Aging & Independence)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Hear about departmental updates from the Massachusetts Department of Mental Health.
Hear about departmental updates from the Massachusetts Executive Office of Aging & Independence.
Hear about departmental updates from the Massachusetts Department of Veterans' Services.

How well were each of the workshop goals achieved (Block A Workshop 2: Networking Round: CFOs & Financial Leaders)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Connect with other financial leaders across the human services sector.
Learn best practices in the finance and sustainability space.
Gain new ideas and strategies to implement in the areas of finance and sustainability.

How well were each of the workshop goals achieved (Block A Workshop 3: Leadership in Real Time—Responding When the Next Move Isn't Clear)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify common leadership patterns that emerge when navigating pressure, uncertainty, and competing demands
Evaluate the impact of leadership behaviors on communication, trust, staff engagement, and team effectiveness.
Apply practical leadership and mental fitness strategies to navigate challenging situations with greater clarity, intention, and sustainability.

How well were each of the workshop goals achieved (Block A Workshop 4: Creating Culturally Competent Storytelling Practices for Your Organization)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify common ethical and cultural competency challenges in nonprofit and human service storytelling practices.
Explore practical strategies for creating participant-centered storytelling approaches that prioritize dignity, consent, context, and agency.
Develop actionable next steps for strengthening ethical storytelling practices within participants’ own organizations and communications work.

How well were each of the workshop goals achieved (Block A Workshop 5: Beyond the Spreadsheet: Driving Performance with Financial Planning & Analysis Solutions)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify and mitigate spreadsheet vulnerabilities.
Design and implement a driver-based financial model.
Understand how to automate real-time financial reporting and planning.

How well were each of the workshop goals achieved (Block A Workshop 6: AI Unlocked: Practical and Responsible Adoption for Human Services Leaders)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Explain modern AI and automation in plain language, including what they can and cannot do for human services organizations.
Identify practical AI and automation use cases for leadership, administration, operations, communication, documentation, and staff productivity.
Recognize key risks, including inaccurate output, sensitive data exposure, unmanaged tools, and lack of human review, and apply a simple governance framework for safe AI adoption.

How well were each of the workshop goals achieved (Block A Workshop 7: Bottom-Up Board Leadership: 5 Strategies to Drive Board Success)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Apply strategic communication and relationship-building techniques to foster trust and alignment with board members.
Lead with influence and foster board ownership/ engagement, empower and guide board members to make informed decisions and actively support executive recommendations.
Utilize practical strategies and real-life examples to confidently manage and lead the board from the executive staff position.

How well were each of the workshop goals achieved (Block A Workshop 8: Leveraging the Middle: Upskilling Managers to Transform Human Services)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Distinguish between traditional operational supervision and modern systemic leadership, recognizing middle managers as the fulcrum for organizational transformation.
Apply the Archimedes framework to diagnose breakdowns in execution, workforce stability, and culture, and identify where targeted leadership investment will yield the highest impact.
Define core competencies and actionable steps to strengthen leadership capacity in areas such as workforce retention, change management, equity-centered leadership, and organizational agility.

How well were each of the workshop goals achieved (Block A Workshop 9: Regulation Informed Play: What Can I Do with a Child Under 8?!)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Apply to participants' areas of practice a 3-part definition of Early Childhood Mental Health.
Identify 2 ways culture and context impact family engagement with therapeutic play-based practices.
Explore the Regulation-Informed Interactive Play framework.

How well were each of the workshop goals achieved (Block A Workshop 10: Tiny Cuts, Deep Wounds: A Look at Microaggressions)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Recognize the role that unconscious bias plays in microaggressions.
Cite examples of the three types of microaggressions (microinsults, microassaults, and microinvalidations).
State one action that can be taken for each of these instances: committing, witnessing, and experiencing microaggressions.

How well were each of the workshop goals achieved (Block A Workshop 11: Turning Compliance into a Strategic Advantage)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify key compliance and financial reporting risks commonly faced by human service organizations, including those related to regulatory oversight and funding requirements.
Analyze financial reports and audit insights to better inform strategic decision-making and strengthen board and leadership oversight.
Implement practical tools and frameworks to improve internal controls, enhance transparency, and increase organizational readiness for audits and regulatory review.

How well were each of the workshop goals achieved (Block A Workshop 12: Beyond Mission Statements: Turning Values into Culture)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Assess the current culture of a team, program, department, or organization by identifying the values, beliefs, behaviors, and systems that shape it.
Distinguish between values, beliefs, behaviors, and infrastructure, and evaluate how each influences organizational culture.
Develop a practical roadmap to strengthen or change culture by aligning leadership actions, accountability, and organizational systems with desired outcomes.

How well were each of the workshop goals achieved (Block A Workshop 13: Belonging Before Burnout: A Mentorship-Based Workforce Solution)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Describe how structured mentorship can serve as a practical workforce retention solution in decentralized, 24/7 service environments.
Apply data-informed strategies to design mentorship programs that are sustainable, scalable, and mission-aligned.
Evaluate the effectiveness of mentorship programs using retention and engagement metrics.

How satisfied were you with your Block A Workshop?

Rows	Not Satisfied	Somewhat Satisfied	Very Satisfied
Content matched written description
Session content was an appropriate level
Delivered an effective and clear presentation
Handouts/slides were useful
Presenters were knowledgeable about subject matter
Presenters were enthusiastic about subject matter
Presenters encouraged audience participation
Comfort of workshop room
Workshop was 60 minutes in length

Comments about your Block A Workshop session?

Did you attend a Block B Workshop?

Which Block B workshop did you attend?

How well were each of the workshop goals achieved (Block B Workshop 14: Chat with Commissioners: Disability and Community Services)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Hear about departmental updates from the Massachusetts Department of Disability Services.
Hear about departmental updates from the Massachusetts Commission for the Blind.
Hear about departmental updates from the Massachusetts Commission for the Deaf and Hard of Hearing.

How well were each of the workshop goals achieved (Block B Workshop 15: Networking Round: CEOs & Executive Leaders)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Connect with other executive leaders across the human services sector.
Learn best practices in the area of nonprofit leadership.
Gain new ideas and strategies to implement in human services nonprofit leadership.

How well were each of the workshop goals achieved (Block B Workshop 16: Caring & Effective Conversations About Suicide)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Acknowledge the individual and organizational barriers impacting the ability of staff to respond to suicide risk by engaging in candid conversations with the people they support.
Identify the value of training all staff, including non-clinical staff, in foundational skills to work towards suicide prevention and engage in supportive conversations about suicidality and suicide risk.
Apply a lived experience perspective to suicide risk management, supported by trauma-informed and person-centered principles.

How well were each of the workshop goals achieved (Block B Workshop 17: Multigenerational Competency in the Workplace)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify common attitudes, behaviors, and skills often demonstrated by various generations.
Explore various generational stereotypes that exist.
Learn skills for effectively communicating and working across generations.

How well were each of the workshop goals achieved (Block B Workshop 18: How to Survive the 2026 Audit Season and Your Updated Fiscal Responsibilities)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify the 2024 Uniform Guidance changes that apply to participants' organization.
Compile the information, schedules, and supporting documentation needed to prepare a complete and defensible Uniform Financial Report (UFR).
Formulate a board-level fiscal oversight agenda for the year ahead.

How well were each of the workshop goals achieved (Block B Workshop 19: Tech for Transparency: Three Agencies Digitizing Comms & Data)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify common barriers and opportunities when implementing family communication and documentation technology within human service organizations.
Describe practical strategies for driving staff adoption (across language barriers), engagement, and long-term utilization of new technology tools.
Evaluate how digital communication platforms can improve family engagement, transparency, organizational oversight, and continuity of care, while creating space for people served with I/DD to access safe social media skill development.

How well were each of the workshop goals achieved (Block B Workshop 20: Mind the Culture: Growth Mindset Leadership in the Age of AI)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Recognize how leadership behaviors and communication influence adaptability, trust, and team engagement during change.
Understand how growth mindset and psychological safety support innovation, resilience, and mission-driven performance.
Create people-centered cultures that embrace innovation while staying aligned with organizational values and mission.

How well were each of the workshop goals achieved (Block B Workshop 21: Mission Doesn't Pay the Rent: Compensation, Equity & the Law)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Summarize current Massachusetts pay equity and pay transparency requirements.
Apply a pay equity lens to identify and begin addressing internal disparities.
Build a concise business case for compensation investment to present to leadership.

How well were each of the workshop goals achieved (Block B Workshop 22: Being the Bridge: Peer Support and Child Welfare Systems)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Describe the unique role and value of peer recovery specialists working with families involved in the child welfare system.
Examine how collaboration between peer recovery specialists, providers, and child welfare agencies can strengthen family engagement, parental capacity, and child safety.
Identify key organizational supports, including training and supervision, needed to successfully integrate and sustain peer recovery specialists within child welfare settings.

How well were each of the workshop goals achieved (Block B Workshop 23: Understanding the True Cost of a Service Hour)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Understand how to calculate the true cost per hour to deliver service.
Understand different types of workforce instability.
Understand decision-making regarding use of internal vs external labor resources.

How well were each of the workshop goals achieved (Block B Workshop 24: AI Beyond the Hype: What Actually Works in Human Services in 2026)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Discuss which AI use cases fit human services today: scribing, automated quality review, revenue-cycle support, and the emerging organizational data "hub" (and which remain premature).
Develop an organizational plan that reflects what AI can assist with versus where you need specific safeguards (e.g. skill atrophy, mentorship/apprenticeship, equity/bias).
Evaluate any AI tool or vendor against five practical tests: data posture, output verification, staff adoption, total cost, and lock-in risk.

How well were each of the workshop goals achieved (Block B Workshop 25: Your Money or Your Morals: A Framework for Difficult Decisions)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Develop a framework for handling difficult decisions that have moral and mission-related consequences.
Understand the legal implications when faced with difficult decisions that are asking leaders to balance mission with financial stability.
Develop confidence that difficult decisions can be made from a position of strength rather than from fear and uncertainty.

How well were each of the workshop goals achieved (Block B Workshop 26: Charitable Giving Panel)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Hear about current trends in charitable giving.
Hear about funders' perspective and strategies in charitable giving.
Learn about fundraising in difficult times.

How satisfied were you with your Block B Workshop?

Rows	Not Satisfied	Somewhat Satisfied	Very Satisfied
Content matched written description
Session content was an appropriate level
Delivered an effective and clear presentation
Handouts/slides were useful
Presenters were knowledgeable about subject matter
Presenters were enthusiastic about subject matter
Presenters encouraged audience participation
Comfort of workshop room
Workshop was 60 minutes in length

Comments about your Block B Workshop session?

Did you attend a Block C Workshop?

Which Block C Workshop did you attend?

How well were each of the workshop goals achieved (Block C Workshop 27: Chat with the Commissioners: Children, Youth & Family)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Hear about departmental updates from the Massachusetts Department of Early Education and Care.
Hear about departmental updates from the Massachusetts Department of Children and Families.
Hear about departmental updates from the Massachusetts Department of Transitional Assistance.

How well were each of the workshop goals achieved (Block C Workshop 28: Networking Round: Marketing, Communications & Development)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Connect with other marketing, communications and development leaders in the sector.
Learn about best practices in the marketing, communications and development space.
Gain new ideas and strategies to implement in the areas of marketing, communications and development.

How well were each of the workshop goals achieved (Block C Workshop 29: Strong Culture = Smart Controls)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify common fraud risks and red flags that nonprofit organizations are vulnerable to.
Recognize how ethics, organizational culture, and leadership tone influence fraud prevention and detection.
Describe practical internal control practices that help strengthen accountability and reduce fraud risk.

How well were each of the workshop goals achieved (Block C Workshop 30: Got Conflict? Conflict Skills for Human Service Professionals)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Describe the styles of responses to conflict.
Describe the common myths about conflicts and the dynamics of people engaged in conflict.
Evaluate how conflict escalates and be able to identify strategies for de-escalation and prevention.

How well were each of the workshop goals achieved (Block C Workshop 31: Unempowered By Design: The 4 Cs of Empowerment)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Reframe empowerment as a design outcome, not a people issue.
Understand and apply the 4 Cs of Empowerment.
Identify one actionable shift to increase empowerment.

How well were each of the workshop goals achieved (Block C Workshop 32: Strengthening Hispanic Families: Community-Based Treatment)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Define and outline best practices associated with Intensive Community Based Clinical Care.
Describe how using a wraparound philosophy influences the treatment process with high need youth.
Understand best-practice standards for culturally responsive community based clinical care.

How well were each of the workshop goals achieved (Block C Workshop 33: Rewiring Workplace Culture: A Neuroscience-Based Approach to Engagement)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify at least three ways chronic stress and cognitive overload impact workforce engagement, communication, and team functioning in human service settings.
Apply at least two psychology-based strategies that support psychological safety, staff connection, and sustainable workplace engagement.
Develop one actionable workplace culture shift or leadership practice that can be implemented within their organization to support employee well-being and retention.

How well were each of the workshop goals achieved (Block C Workshop 34: Legal and Financial Updates and Best Practices)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Clarify financial statements for participants.
Familiarize participants with the role of the AG in charitable work.
Help participants use their bylaws more effectively.

How well were each of the workshop goals achieved (Block C Workshop 35: Purpose Under Pressure)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify common forms of mission drift during organizational strain.
Apply a practical framework for evaluating difficult strategic and operational decisions.
Develop approaches for protecting organizational culture and mission while adapting to changing realities.

How well were each of the workshop goals achieved (Block C Workshop 36: Practical AI for Human Service Organizations)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify practical ways AI tools can support project management, planning, communication, and documentation in human service organizations.
Describe common risks, limitations, and boundary considerations related to AI use, including confidentiality, accuracy, and professional judgment.
Apply practical approaches for responsible, scoped AI adoption in nonprofit and human service settings.

How well were each of the workshop goals achieved (Block C Workshop 37: Building a Workforce Pipeline through Early Investment)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Understand the value of early workforce investment.
Identify key components of a replicable workforce development model.
Recognize the impact of holistic support on student outcomes.

How well were each of the workshop goals achieved (Block C Workshop 38: Empowering Deaf Survivors, Enhancing Response and Support)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Define key concepts including language deprivation and audism and Identify pathways for systemic change and available community resources.
Help participants effectively work with interpreters and understand how to request services and Provide trauma-informed, culturally responsive support to Deaf and H/H survivors.
Understand the prevalence of sexual assault within the Deaf and H/H community, recognize common communication barriers and apply best practices for interaction.

How well were each of the workshop goals achieved (Block C Workshop 39: Unshaken in Purpose: Building Cultures of Belonging)?

Rows	Poorly Achieved	Somewhat Achieved	Highly Achieved
Identify how culture and social identity influence workplace interactions, communication, and experiences of inclusion and exclusion.
Explore practical tools from VISIONS, Inc. that support curiosity, connection, and more inclusive workplace practices.
Apply strategies and activities that foster belonging, strengthen relationships, and encourage meaningful engagement across differences within organizational settings.

How satisfied were you with your Block C Workshop?

Rows	Not Satisfied	Somewhat Satisfied	Very Satisfied
Content matched written description
Session content was an appropriate level
Delivered an effective and clear presentation
Handouts/slides were useful
Presenters were knowledgeable about subject matter
Presenters were enthusiastic about subject matter
Presenters encouraged audience participation
Comfort of workshop room
Workshop was 60 minutes in length

Comments about your Block C Workshop session?

What was your FAVORITE part of this year's Convention & Expo?

Why?

What was your LEAST favorite part of this year's Convention & Expo?

Why?

How likely is it you would recommend attending the Providers' Council's Convention and Expo to a co-worker or colleague?*

	0	1	2	3	4	5	6	7	8	9	10

0 is Not at all likely, 10 is Extremely Likely

How did you hear about the Providers' Council Convention & Expo?

What brought you to this year's Convention & Expo?

Is there anything else you think we should know to help us improve the convention and expo?

Lastly, what other topics would you like to see for future trainings, webinars or workshops?

Do you need CEUs?

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Your Name (Needs to be included if applying for CEUs)

First NameLast Name

Email (Email address where you would like your CEU certificate sent)

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Your Name (optional)

First NameLast Name

Email (Required for a chance to WIN a $25 Amazon gift card)

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Overall, how would you rate your experience as an EXHIBITOR at the 2026 Providers' Council Convention & Expo?

	1	2	3	4	5	6	7	8	9	10

1 is Boring, 10 is Fantastic

What type of exhibitor table did you purchase?

Exhibitor Experience

Rows	Not Satisfied	Somewhat Satisfied	Very Satisfied
Exhibitor registration process
Amount of communication leading up to event
Exhibitor Space/table
Time for attendees to visit tables
Ability to connect with potential clients, consumers and business partners
Staff assistance throughout the day
If applicable, Expo Scavenger Hunt

Comments about your overall Exhibitor Experience?

How many times have you exhibited at the Providers' Council's Convention & Expo?

How did you hear about exhibiting at Providers' Council Convention & Expo?

Other

How likely is it you would recommend exhibiting at the Providers' Council's Convention and Expo to another business/organization?

	0	1	2	3	4	5	6	7	8	9	10

0 is Not at all likely, 10 is Extremely likely

Do you plan to exhibit again at the Providers' Council's 2027 Convention & Expo?

What areas can we improve on to help us prepare for our next Convention & Expo?

Please be as specific as possible.

Are you currently a Council member?

Are you interested in learning more about being a Council member and the associated benefits?

Share your Information - we would be happy to connect with you!

First NameLast NameCompany/Organization

Email

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Thank you for being a Member of the Providers' Council. We value your feedback!

COMPANY/ORGANIZATION NAME (OPTIONAL)

Overall, how would you rate your experience as a PRESENTER at the 2026 Providers' Council Convention & Expo?

	1	2	3	4	5	6	7	8	9	10

1 is Very Dissatisfied, 10 is Very Satisfied

When was your workshop scheduled?

Presenter Experience:

Rows	Not Satisfied	Somewhat Satisfied	Satisfied
Technical assistance
Amount of communication leading up to event
Networking opportunities
Day-of staff support from Providers' Council
Ability to connect with potential clients, consumers and business partners
Workshop attendance number

What went well during your workshop experience?

What areas would you like to see improved upon?

Please be as specific as possible.

Additional comments / questions:

How many times have you or your organization presented at the Providers' Council Convention & Expo?

How did you hear about presenting at Providers' Council Convention & Expo?

Other

Would you recommend presenting at the Providers' Council's Convention and Expo to another business/organization?

Please share why you would not recommend presenting (optional).

Are you interested in working with the Council throughout the year, on a training or webinar?

Please enter your email here so we can reach you!

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(Optional) Share your Information - we are happy to connect with you!

First NameLast NameCompany/Organization

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Overall, how would you rate your experience as a VOLUNTEER at the 2026 Providers' Council Convention & Expo?

	1	2	3	4	5	6	7	8	9	10

1 is Very Dissatisfied, 10 is Very Satisfied

What area(s) of the event did you help support? Select all that apply.

Volunteer Experience

Rows	Not Satisfied	Somewhat Satisfied	Very Satisfied
Ease in registering to volunteer
Amount of communication leading up to event
Day of communication
Assistance throughout the day

Comments about your overall volunteer experience?

How many times have you volunteered at the Providers' Council's Convention & Expo?

How did you hear about volunteering at Providers' Council Convention & Expo?

Other

How likely is it you would recommend volunteering at the Providers' Council's Convention and Expo to another business/organization?

	1	2	3	4	5	6	7	8	9	10

1 is Not at all likely, 10 is Extremely likely

Do you plan to volunteer again at the Providers' Council's 2027 Convention & Expo?

What areas can we improve on to help us prepare for our next Convention & Expo?

Please be as specific as possible.

Share your information - we would be happy to stay connected with you!

First NameLast NameOrganization

Email

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THANK YOU DIAMOND SPONSOR!

THANK YOU PLATINUM SPONSOR!

Thank you for joining us at the Providers' Council's 51st Annual Convention & Expo: Unshaken in Purpose

Highlights and Lowlights

Final Thoughts?

To be eligible for a chance to win a $25 Amazon gift card, you must enter your email. Two respondents will be drawn at random to each win a $25 gift card.

Thank you for VOLUNTEERING at the Providers' Council 51st Annual Convention & Expo: Unshaken in Purpose!