Vital Health Services – NC Medicaid DME Order, Medical Necessity & Prior Approval
For North Carolina treating practitioners, case managers, and facilities to send a DME/supply order and supporting medical-necessity documentation. Requirements vary by HCPCS code and NC Medicaid clinical coverage policy; this form supports intake but does not replace an official NC Medicaid CMN/PA form when a code requires one. Do not send PHI by ordinary email. Call 911 for emergencies. Vital Health Services phone: (919) 679-3022. Fax: (888) 398-8099. Notice of Privacy Practices: https://vital-health-services-dme.fadizue.chatgpt.site/notice-of-privacy-practices.html
Patient Information
Patient legal name
*
First Name
Middle Name
Last Name
Date of birth
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
NC Medicaid member ID
*
Home address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
Phone number
Please enter a valid phone number.
Format: (000) 000-0000.
County of residence
*
Managed-care plan
Please Select
Tailored Plan
Standard Plan
Fee-for-Service
Other
Representative or contact name
First Name
Middle Name
Last Name
Height (inches)
Weight (pounds)
Ordering Practitioner Information
Practitioner Name
*
First Name
Middle Name
Last Name
Credentials
National Provider Identifier (NPI)
*
Taxonomy / Specialty
Practice Name
*
Practice Address
*
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
Practice Phone
*
Please enter a valid phone number.
Format: (000) 000-0000.
Practice Fax
Please enter a valid phone number.
Format: (000) 000-0000.
Secure Email for Administrative Communication (not for ordinary PHI)
example@example.com
Primary Contact Person
First Name
Middle Name
Last Name
Order Details
Request Type
*
Initial order
Replacement
Change in order
Repair
Refill/recurring supplies
Prior-approval renewal
Product Category
*
Urology
Incontinence
Enteral/Oral Nutrition
Diabetes/CGM
Mobility
Hospital Bed/Support Surface
Bathroom/Safety Equipment
Orthotics/Bracing
Wound Supplies
Other DME
Item Description
*
HCPCS Code
Brand / Model
Quantity
*
Frequency
Route / Method
Length of Need
*
Start Date
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Medical Necessity Narrative
Diagnosis and onset details
*
Symptoms and functional limitations
*
Activities of daily living affected
*
Why the item is needed in the home
*
Prior treatments or equipment tried and outcome
Why a less costly alternative is not sufficient
*
Expected clinical benefit
Expected prognosis
Risks without the item
*
Prior Approval / CMN Information
Requested Date
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Urgency of Request
*
Routine
Urgent
Retroactive
Replacement
Other
Urgency Explanation
EPSDT Screening Required for Member Under 21?
Yes
No
Not Applicable
Other Insurance or Medicare Coverage?
No
Medicare
Other Insurance
Both
Unknown
Current Supplier
Last Delivery Date
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Replacement Reason and Age of Current Equipment
Discharge Date, if Applicable
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Urology
Catheter Type
*
Please Select
Intermittent
Foley
Coude/Tiemann
Condom/External
Suprapubic
Other
French Size (Fr)
*
Catheter Length
Please Select
Child
Standard
Male/Long
Female/Short
Other
Reason for Straight or Coude Selection
Please Select
Straight appropriate
Coude needed for anatomy/obstruction
Other
Sterile Kit Required
Yes
No
Frequency Per Day
*
Primary Indication
*
Urinary retention
Neurogenic bladder
Incontinence
Recurrent UTI prevention
Other
Ability to Self-Catheterize
*
Yes
No
With Assistance
Latex Sensitivity
Yes
No
Unknown
Incontinence
Patient Group
*
Adult
Pediatric
Diagnosis Causing Incontinence
*
Type of Incontinence
*
Urinary
Fecal
Mixed
Other
Mobility Status
*
Independent
Assisted Ambulation
Wheelchair User
Bedbound
Other
Toileting Status
*
Continent with Assistance
Intermittent Incontinence
Frequent Incontinence
Total Incontinence
Other
Supplies Needed
*
Briefs
Pull-Ups
Pads
Underpads
Gloves
Wipes
Skin Barrier Products
Other
Garment Size
Extra Small
Small
Medium
Large
Extra Large
2X Large
3X Large
Custom
Waist / Hip Measurements
Absorbency Level
*
Light
Moderate
Heavy
Maximum
Overnight
Other
Daytime Quantity Needed per Day
*
Nighttime Quantity Needed per Night
*
Skin Breakdown Present
*
Yes
No
Caregiver Assistance Needed
*
Yes
No
Enteral / Oral Nutrition
Route of Nutrition
*
Oral
Enteral
Both
Formula / Product
*
Calories per Container
*
Containers per Day
*
Calories per Day
Feeding Method
*
Continuous Pump
Bolus Syringe
Gravity
Oral Supplement
Other
Feeding Schedule
Percentage of Nutrition from Formula
Growth / Weight History
Swallowing / Feeding Evaluation Completed
*
Yes
No
Failed Regular or Modified Diet / Other Interventions
Allergies / Intolerance
Dietitian Involved
Yes
No
Tube Type / Size and Supplies
Diabetes / CGM
Diabetes type
*
Type 1
Type 2
Gestational
Other
Insulin use
*
Yes
No
Insulin regimen
Please Select
Multiple daily injections
Insulin pump
Basal only
Bolus only
Mixed regimen
Other
Treatment frequency
Please Select
Once daily
2 times daily
3 times daily
4 or more times daily
As needed
Other
Problematic hypoglycemia
Yes
No
Current device
Please Select
No current device
Fingerstick meter
Continuous glucose monitor
Insulin pump
Other
Receiver needed
Yes
No
Prescriber visit date
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Requested system and quantities
*
CGM sensor
CGM transmitter
CGM receiver
Insulin pump infusion set
Insulin pump cartridge
Test strips
Lancets
Other
Mobility
Mobility product type
*
Cane
Walker
Manual wheelchair
Power wheelchair
Scooter
Other
Which MRADLs are impaired?
*
Dressing
Eating
Bathing
Toileting
Grooming
Other
Where will the mobility device be used?
*
Inside the home
Outside the home
Both inside and outside
Other
Typical ambulation distance without assistance (feet)
History of falls in the past 12 months
No falls
1 fall
2-3 falls
4 or more falls
Unknown
Upper and lower extremity function
*
Rows
Intact
Impaired
Upper extremities
Lower extremities
Balance
Endurance
Transfer ability
*
Independent
Requires supervision
Requires assistance
Unable to transfer
Other
Caregiver available to assist with mobility needs
*
Yes
No
Intermittently
Other
Home accessibility concerns
Stairs
Narrow doorways
Thresholds
Uneven surfaces
No elevator
Limited bathroom access
Other
Seating / accessory needs
Cushion
Back support
Leg rests
Elevating leg rests
Armrests
Anti-tippers
Oxygen holder
Tray
Other
Hospital Bed / Support Surface
Positioning need
*
Requires frequent repositioning
Needs adjustable positioning for pain relief
Needs positioning support for respiratory care
Needs positioning support for aspiration risk
Other
Related clinical needs
Pain management
Aspiration risk reduction
Respiratory support
Pressure relief
Edema management
Other
Head elevation required
Minimal
1
2
3
4
5
6
7
8
9
Maximum
10
1 is Minimal, 10 is Maximum
Frequent position changes needed
Every 1 hour
Every 2 hours
Every 3 hours
As tolerated
Other
Wounds
Mobility status
Bedbound
Wheelchair dependent
Transfers with assistance
Ambulatory with assistance
Independent
Other
Prior support surfaces used
Please Select
Standard mattress
Foam overlay
Gel overlay
Air mattress
Alternating pressure surface
Low air loss surface
Other
Additional clinical justification
Bathroom / Safety Equipment
Requested Item
*
Please Select
Shower Chair
Bath Bench
Raised Toilet Seat
Grab Bar
Commode
Transfer Bench
Other
Transfer Assistance Needed
*
Please Select
Independent
Supervision Only
Standby Assistance
Hands-On Assistance
Two-Person Assistance
Lift Device Required
History of Falls in Bathroom
*
Yes
No
Bathroom Accessibility
*
Fully Accessible
Partially Accessible
Not Accessible
Functional Limitation Supporting Need
*
Orthotics / Bracing
Body Location
*
Please Select
Upper extremity
Lower extremity
Spine/Back
Neck/Cervical
Trunk
Other
Laterality
*
Left
Right
Bilateral
Not applicable
Diagnosis / Injury
*
Instability Description
Examination Findings
*
Orthosis Type
*
Please Select
Prefabricated
Custom-fitted
Custom-fabricated
Not sure
Expected Duration (months)
*
Wound Supplies
Wound Location
*
Wound Type / Stage
*
Please Select
Pressure injury Stage 1
Pressure injury Stage 2
Pressure injury Stage 3
Pressure injury Stage 4
Unstageable pressure injury
Deep tissue injury
Surgical wound
Diabetic/neuropathic ulcer
Venous ulcer
Arterial ulcer
Traumatic wound
Burn
Other
Wound Dimensions
Drainage
Please Select
None
Scant
Small
Moderate
Large
Heavy
Debridement Needed
Yes
No
Unknown
Treatment Plan
*
Dressing Type / Frequency / Quantity
*
Other DME
Other DME Item
*
Functional Need
*
Conservative Alternatives Tried
Item Specifications / Measurements
Secure Uploads
Signed Prescription / Order
*
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Recent Clinical Notes
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Hospital Discharge Documents
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Therapy Evaluation
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Nutrition Assessment
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Wound Measurements / Photos
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Insurance Cards
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Other Supporting Records
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Practitioner Certification and Electronic Signature
Typed Name
*
First Name
Last Name
Electronic Signature
*
Date Signed
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Submit Order
Submit Order
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