Ma’at Courier — Recurring Delivery Inquiry

Takes about 60 seconds. Tell us the recurring route you have in mind, and we’ll confirm fit and next steps.

Pricing Guide: Auto parts standard from $45 and priority from $60, with current inclusions and extra charges unchanged. HVAC pricing remains unchanged. Medical scheduled local starts from $65, and priority starts from $90 subject to availability and an agreed deadline. Medical single-run pricing covers one pickup and one delivery, up to 10 pickup-to-delivery miles, up to 20 total business miles, and 45 minutes total business time including positioning and return/repositioning, with up to 10 minutes combined waiting within that allowance. Medical reserved route starts from $200 per two-hour block per day, up to four collection locations and one final destination, and up to 30 total business miles; all related travel, waiting, and handoffs must fit within the reserved block. Additional time, mileage, stops, handling, tolls/parking, and outside-hours work require a written quote and approval before booking. Ordinary senior-facility supplies receive a separate written quote. Current bookings: approved non-clinical supplies. Prescription, specimen and temperature-sensitive contract inquiries are welcome, but service starts only after required insurance, training, equipment, privacy workflows and client approvals are confirmed. Do not include patient names, resident names, medical records or confidential information in this form. This is an inquiry, not a booking. Full medical scope: https://maatcourier.com/#medical-pricing.

Payment and cancellation policy — owner approved September 24, 2026. A request alone is not a booking and incurs no cancellation fee. We review cargo, availability and the final quote before payment. New customers prepay after approval and before dispatch. Only owner-approved account customers receive invoice terms agreed in writing; repeat use alone does not grant credit. For a confirmed scheduled job cancelled before dispatch: no service fee with at least 2 hours' notice before the pickup window starts; 25% of the agreed delivery price with less than 2 hours' notice. For immediate on-demand jobs, cancellation is free until dispatch. Dispatch means actual travel toward this job's pickup has begun, recorded with an on-my-way message. After dispatch but before pickup: 50% of the agreed delivery price, replacing—not adding to—the 25% fee. Do not also charge completed travel for that same loss. After pickup: treat cancellation as a changed delivery or return; charge documented work and an authorized return under the accepted agreement, without a stacked cancellation percentage. Return pricing is confirmed before extra work, except immediate safety action. Cancel by text/call 404-981-4184 or email dispatch@maatcourier.com with the job reference; use the time notice reaches us, not our later acknowledgment. If Ma’at cannot provide the agreed service, no customer cancellation fee applies and unearned payments are refunded. Refund unused prepayments after reconciliation; no automatic late fee or processing surcharge. Signed account/route terms may expressly differ. No retroactive changes to accepted jobs or signed contracts; disclose and obtain acceptance with the quote before booking. Percentages apply to the agreed delivery service price, excluding tax and unincurred pass-through expenses. Reference: https://maatcourier.com/payments