• New Guest Consultation

    Tell us a little about you and your hair so we can pair you with the right stylist. Please allow 24 business hours for us to reach out.
  • Format: (000) 000-0000.
  • What brings you in? Check everything you're curious about.*
  • Before you arrive
    • A card on file is required to reserve your appointment, and new guests place a 50% deposit at booking — it's applied toward your visit.
    • Please arrive on time. Guests more than 15 minutes late may need to reschedule and are subject to our cancellation policy.
    • Come with your hair dry and worn the way you usually wear it, and bring inspiration photos — we love them.
    • A $5 Eco Fee is added to each visit. We're a Green Circle Salon and recycle up to 95% of our beauty waste.
    • Full salon policies live at thefactoryhairsalon.com.
  • Cancellation Policy — please read before signing
    Cancelling or rescheduling within 48 hours of your appointment: 50% of the service total will be charged.
    Same-day cancellations and no-shows: 100% of the service total will be charged.
    This policy protects our stylists' time and income. Full details at thefactoryhairsalon.com.
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