I am a client and understand and agree to the following:
1. This contract applies to all equine wellness services provided by In Stride Equine Wellness LLC, to any and all horse(s), pets and livestock, on owner's behalf, whether or not the animals are listed.
2. Payment is due at the time service is rendered.
3. Client must have a card on file. Client has provided In Stride Equine Wellness LLC with a valid credit card number and hereby authorizes In Stride Equine Wellness LLC to charge the credit card for services rendered in accordance with the terms of this agreement. There is a 3% credit card services fee added for card transactions.
4. Clients may elect for automatic payments. Automatic payments shall enable In Stride Equine Wellness LLC to charge the current balance due at time of service to the credit card stored via PCI Compliance. A receipt will be sent electronically with payment confirmation.
5. If payment for services rendered is not received in full within 30 days of service, Client hereby authorizes In Stride Equine Wellness LLC to apply the charges to their credit card on file.
6. Client's may pay by cash, card or Venmo. Client is responsible for all bank charges incurred by In Stride Equine Wellness LLC if a check is returned, in addition to a $25 (twenty-five dollar) service fee.
7. Unpaid balances are subject to a 2% monthly interest charge (24% per annum) and a $15.00 (fifteen dollar) per month accounting charge.
8. When paying via credit card, a copy of your bill and credit card receipt will be mailed or emailed to you.
9. We encourage our clients to ask for an estimate prior to their appointment. It is the client’s responsibility to request and understand the costs of services before they are provided
10. Unfortunately, we are unable to provide services to clients with outstanding balances of more than 30 days.
11. If a scheduled visit is canceled, within 24 business hours, a cancellation fee of $50 will be assessed.
12. In Stride Equine Wellness LLC has the right to refuse service at any time. In Stride Equine Wellness LLC will not provide service to Client's with accounts that are past-due beyond 30 days.
13. Client shall immediately notify In Stride Equine Wellness LLC if he/she is unable to comply with the terms of this agreement. In Stride Equine Wellness LLC reserves the right to waive fees and modify payment deadlines on an individual, case-by-case basis at its sole discretion. Such an agreement shall be effective upon the execution of a separate, written agreement, signed by both parties.
14. Except as otherwise provided in this document, this agreement may be modified, superseded, or voided only upon the written and signed agreement of In Stride Equine Wellness LLC and Client. Further, the physical destruction or loss of this document shall not be construed as a modification or termination of the agreement contained herein.
15. In Stride Equine Wellness LLC stores credit card numbers in compliance with Payment Card Industry Data Security Standards (PCI DSS In accordance to regulations, credit card numbers are stored on a firewall and password protected computer, in a financial software program that is also protected by software and complex passwords. As such, Client's credit card number relating to this agreement shall be submitted on a separate form and deleted immediately after being entered into the secure software.
16. The rights and obligations of the Parties under this Agreement shall be governed by the internal substantive law of the State of Georgia applicable to contracts made and to be performed in that State, without giving effect to the principles of conflicts of laws. For the purpose of jurisdiction and venue for all purposes of this Agreement shall be Greene County, Georgia. If any legal action, arbitration or other proceeding is brought for the enforcement of the agreement, or arises out of an alleged dispute, breach, default or misrepresentation relating to any of the terms of the agreement, the prevailing party shall be entitled to recover reasonable attorneys fees and other costs in that action or proceeding in addition to any other relief to which it may be entitled.
17. Client must list any agents or representatives that may request and authorize veterinary care or order supplies on behalf of Client. Changes to veterinary agent or representative authorization must be submitted to In Stride Equine Wellness LLC in writing, by email to: info@instrideequinewellness.com and confirmed by In Stride Equine Wellness LLC (within 1 business day of receipt) in order for In Stride Equine Wellness LLC to avoid any unauthorized service charges. In Stride Equine Wellness LLC shall not be responsible for verifying current agent or representative authorization.
I hereby authorize In Stride Equine Wellness LLC to provide wellness care to my horse(s) in my absence or at the request of the below listed people. I agree to accept all financial responsibility for services ordered by the below listed people on my horse(s)'s behalf: