TWU Local 575 – Infor Issue Reporting Form
Use this form to report pay, sick time, vacation, or other payroll/timekeeping issues related to Infor. Please submit a separate report for each issue. Providing complete information and supporting documentation will help the Union identify the system wide problems and address individual discrepancies.
Name
*
First Name
Last Name
Employee Number
*
Station
*
Please Select
DFW
LAX
Classification
Please Select
Fleet Service Employee
Crew Chief - Fleet Service Employee
Crew Chief - Staffing Coordinator
Personal Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Preferred Contact
Phone
Email
Text
None
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Issue information
What type of Infor issue are you reporting?
Regular pay missing/incorrect
OT or DT Pay
Mandatory overtime pay
Shift differential/premium
Holiday pay
Sick time
Vacation time
Sick balance incorrect
Vacation balance incorrect
Timecard/clock-in or clock-out
Schedule/hours incorrect
Attendance occurrence caused by Infor
Pay rate incorrect
Missing hours
Incorrect deduction
Other
When did the issue occur?
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Select the date the pay, sick, vacation, or other Infor issue occurred.
What are the start and end dates of the affected pay period?
Enter the pay period in which the issue occurred.
What paycheck was affected?
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Select the date of the paycheck that was incorrect or affected by this issue.
When did you first notice the issue?
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Select the date you first became aware of the problem.
Does this issue involve more than one day or pay period?
Yes
No
Other
If Yes, Please list the additional dates or pay periods affected.
What happened?
Please describe exactly what happened. Include what you entered or requested in Infor, what Infor displayed, what should have happened, and how the issue affected your pay, sick time, vacation, attendance, or other benefits.
Have you already reported this issue to management/payroll?
Yes
No
If Yes, Who was it reported to? How was it reported? (Email / In person / Teams / Phone / Other). What response did you receive? Has management/payroll corrected it? Yes / No / Partially. If corrected, date corrected
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For Sick or Vacation Issues
If not a Sick or Vacation issue, then click Next to skip this section.
How many sick or vacation hours should have been used or deducted?
Enter the number of hours you believe should have been deducted from your balance.
How many hours did Infor actually deduct?
Enter the number of hours Infor deducted from your sick or vacation balance.
What should your current sick or vacation balance be?
Enter the number of hours you believe should currently be available.
What balance is Infor currently showing?
Enter the number of hours currently displayed in Infor.
Other
Please complete if different than items listed above
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For Pay Related Issues
If not pay related, then click Next to skip this section.
How many hours should you have been paid for?
Enter the total number of hours you believe you should have been paid.
How many hours were you actually paid for?
Enter the number of hours shown on your paycheck.
What pay rate or premium should have applied?
For example: regular rate, overtime, mandatory overtime, shift differential, holiday pay, etc.
Approximately how much pay do you believe you are missing?
Enter your best estimate. If you are unsure, you may leave this blank.
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Documentation
Upload any supporting documentation you have, including: Paystub, Infor screen shot, Timecard, Schedule, Sick/vacation balance screenshot, Email or Teams communication, Payroll correspondence, Other supporting documentation
File Upload
Browse Files
Drag and drop files here
Choose a file
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of
How has this issue affected you?
Missing Wages
Incorrect Wages
Lost/incorrect sick time
Lost/incorrect vacation time
Attendance/Discipline Concern
Unable to use accrued time
Incorrect timecard
Financial Hardship
Issue still unresolved
Other
Is this issue currently unresolved?
*
Yes
No
Partially
Signature
*
I certify that the information provided is accurate to the best of my knowledge and authorize TWU Local 575 representatives to use this information and supporting documentation to investigate and address the reported issue with the Company.
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