Guest Experience Partner of the Year — Sponsored by Holidaymaker

Guest Experience Partner of the Year — Sponsored by Holidaymaker

Share your organisation’s guest experience contribution for a UK holiday park, including contact details, scoring responses, and supporting evidence.
Part A — Entry details
Guest experience partner organisation name
Trading name or parent business (if applicable)
Address and postcode

Street Address

Street Address Line 2
CityState / ProvincePostal / Zip Code
Website
Primary contact

First NameLast Name
Job title
Email
example@example.com
Telephone

Area CodePhone Number
Entry scope and guest experience context
Eligibility confirmation
Conflict of interest or prior knowledge to declare
Facebook URL
Instagram URL
LinkedIn URL
TikTok URL
YouTube URL
X / Twitter URL
Tripadvisor review URL
Google Reviews URL
Feefo or Trustpilot URL
Other review-site URL
Part B — Scored entry
Question 1: Guest need, solution and experience design — 35 points — maximum 500 words

Explain the guest need or opportunity your organisation addresses, what you provide and how it improves the relevant stages of the holiday park guest journey. Show how park insight or guest feedback shaped the offer, what makes it relevant and distinctive, and give a practical example of how it improves enjoyment, accessibility, convenience or engagement.0/500
Question 2: Partnership, delivery and responsible practice — 30 points — maximum 500 words

Show how you work with holiday parks to implement and support the experience successfully. Include a practical example demonstrating collaboration, reliable delivery, accessibility and inclusion, responsible practice, and how you handled a constraint, service issue or busy period while protecting the guest experience.0/500
Question 3: Measurable impact and continuous improvement — 35 points — maximum 500 words

Demonstrate the measurable difference your work has made to guests and parks using credible results, feedback or comparisons. Explain the measurement period and fair attribution, how learning has improved the experience, and your measurable priorities for the next 12 to 24 months.0/500
What single moment or improvement best demonstrates this partner creating an exceptional and lasting difference to a holiday park guest experience? — tie-break only
In no more than 250 words, describe the guest need or barrier, what the partner did, the response or outcome and why the difference was exceptional and lasting. How it is used This answer is outside the 100-point total and is considered only when entries remain tied after moderation. The strongest specific and substantiated case wins the tie-break.
Supporting evidence files

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Declaration
I confirm that the information supplied is accurate to the best of my knowledge, that evidence may be checked, and that the Holiday Park Awards may contact the named entrant or customer for clarification. I understand that unsupported or materially misleading claims may be disregarded or result in disqualification.
Name
Job title
Date

MonthDayYear
2 digit month, 2 digit day, 4 digit yearDate
I accept the declaration above
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Guest Experience Partner of the Year — Sponsored by Holidaymaker

Part A — Entry details

Part B — Scored entry

Declaration