Babereki Saccos Questionnaire Form

1. I am aware that Babereki SACCO has a stated Mission.

2. I am aware that Babereki SACCO has a stated Vision.

3. I know where to find Babereki SACCO’s Mission and Vision statements.

4. Babereki SACCO’s Mission and Vision are communicated clearly to members and employees.

5. I understand Babereki SACCO’s Mission clearly enough to explain it to another person.

6. The Mission explains why Babereki SACCO exists.

7. The Mission helps me understand the products, services, and support Babereki SACCO provides to members.

8. The Mission statement clearly describes Babereki SACCO’s reason for existence.

9. I understand Babereki SACCO’s Vision clearly enough to explain it to another person.

10. The Vision explains what Babereki SACCO aims to become in the future.

11. The Vision statement clearly describes Babereki SACCO’s desired future position.

12. I can explain how Babereki SACCO’s Mission relates to services offered to members.

13. I can explain how Babereki SACCO’s Vision relates to its future growth and sustainability.

14. Babereki SACCO’s leadership regularly communicates the Mission and Vision.

15. The Mission and Vision influence how I interact with Babereki SACCO.

16. Babereki SACCO provides products and services that meet members’ needs.

17. Babereki SACCO regularly improves or introduces products and services that respond to members’ needs.

18. Babereki SACCO communicates and engages effectively with members.

19. Babereki SACCO’s loan, savings, and member support processes are accessible, efficient, and transparent.

20. I am confident and satisfied with Babereki SACCO’s ability to serve members.

21. Babereki SACCO is becoming more member-focused.