NUS ECOM Warranty Form

Webstore Warranty Form

This form is ONLY to be used for items purchased via the official brand's website.
First and Last Name
Order ID
The order number can be found in your order confirmation email.
Email
Phone Number
Are you still at the same delivery address?
Please enter your new address here

Street Address

Street Address Line 2

CityState/Province

Postal/Zip CodeCountry
Product
Product Brand
Product Category
Product Condition
Product Size
Product Sku
Don't know the sku? Use the lookup tool below
Product Sku Lookup
Side
Serial Number / Timestamp
See images below for location
- Use the guide below to locate your Snowboard/Splitboard Serial Number
- Use the guide below to locate your binding's serial number OR Manufacture Timestamp
  
  All bindings from 24/25 or earlier will not have a serial number, so timestamp is required.
- Use the guide below to locate your boot Timestamp
  
  This should be on the inside of the boot tab (EX 0525)
- Use the guide below to locate your Timestamp
  
  This should be on the inside of the shoe tab (EX 0724)
- Use the guide below to locate the Serial Number for your skins.
- Claim Information
- Country of Purchase
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip CodeSelect the country the product was purchased in
- Warranty Resolution
- Description of the warranty issue
  
  0/300
- Images
- Base Image
  
  Required for Snowboard/Splitboard Warranty Claims
  Cancelof
- Product Image
  
  Cancelof
- Serial Number
  
  Cancelof
- Defect Image(s)
  
  Up to three
  Cancelof
- Additional image(s)
  
  Up to three
  Cancelof
Should be Empty:

Webstore Warranty Form

Product

Use the guide below to locate your Snowboard/Splitboard Serial Number

Use the guide below to locate your binding's serial number OR Manufacture Timestamp

Use the guide below to locate your boot Timestamp

Use the guide below to locate your Timestamp

Use the guide below to locate the Serial Number for your skins.

Claim Information

Images