Approved Privacy Notice
Prime Pockets (“Prime Pockets,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry or application, purchase services, or otherwise interact with us.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Mailing or business address
Email address
Telephone number
Business information
Information submitted through forms or applications
Billing and payment information
Transaction information
Communications with our company
Other information necessary to provide requested services
Depending on the product or service requested, we may also collect additional information necessary to verify identity, evaluate eligibility, process transactions, or comply with applicable legal and regulatory requirements.
We may automatically collect certain technical information when you use our website, including IP address, browser type, device information, pages visited, referring website, and other website usage information.
How We Use Your Information
We may use information collected through our website to:
Provide and administer our products and services
Respond to inquiries and customer service requests
Process authorized payments and transactions
Verify customer information
Review applications or service requests
Communicate regarding your account, transaction, or requested service
Send service-related notices and updates
Prevent fraud and unauthorized activity
Maintain and improve our website and services
Maintain business and transaction records
Comply with legal, regulatory, and contractual obligations
Payment and ACH Information
When you authorize an ACH or other electronic payment, payment information may be collected or processed by our authorized payment processing partners.
We use payment information only for authorized transactions, payment administration, recordkeeping, fraud prevention, and related business purposes.
We do not request or require customers to provide their online banking username or password directly to Prime Pockets.
How We Share Information
We do not sell your personal information.
We may disclose information to third-party service providers that assist us with services such as payment processing, website hosting, technology, customer management, identity verification, professional services, fraud prevention, and other legitimate business operations.
We may also disclose information when required by law, regulation, court order, governmental request, or when reasonably necessary to protect our company, customers, or others against fraud, security threats, or unlawful activity.
Service providers are provided information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.