Privacy Notice
PS HAIR EXTENSIONS LIMITED
Last updated: September 2026
PS HAIR EXTENSIONS LIMITED (“PS Hair Extensions”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
Who we are
PS HAIR EXTENSIONS LIMITED is the organisation responsible for the personal information described in this Privacy Notice.
Business: PS HAIR EXTENSIONS LIMITED
Trading name: PS Hair Extensions
Email: info@pshairco.com
If you have any questions about this Privacy Notice, how we use your personal information or would like to exercise your data protection rights, please contact us at info@pshairco.com.
What information we may collect
Depending on how you interact with us, we may collect:
Your name
Email address
Telephone number
Town, city, postcode or general location
Social media username
Information you choose to provide about your hair, hair history, goals and previous hair-extension experiences
Consultation and appointment information
Information submitted through our waitlists, questionnaires and enquiry forms
Information about your professional experience, qualifications and education interests
Information submitted in connection with brand, press, media or collaboration enquiries
Your communication and marketing preferences
Messages and correspondence you send to us
Information relating to purchases, bookings or services
Technical information generated when you interact with our website or online services, where applicable
How we collect your information
We may collect information directly from you when you:
Join a PS Hair Extensions waitlist
Complete a Jotform or other online form
Request or attend a consultation
Contact us through Instagram, ManyChat, email, our website or another communication channel
Join our Fine Hair List
Join our education list
Make a brand, press or collaboration enquiry
Purchase or enquire about a service, educational resource or digital product
Attend an appointment, event or training session
Choose to receive marketing communications from us
We may also receive limited information through service providers and platforms we use to operate our business.
Why we use your information
We may use your personal information to:
Respond to enquiries
Manage consultation and client waitlists
Assess enquiries relating to hair-extension services
Arrange and manage appointments and consultations
Provide our services and customer support
Understand the needs of our clients, audience and hair professionals
Develop and improve our services, education and digital products
Manage our Fine Hair List and related resources
Manage education enquiries, waitlists and training
Respond to brand, press, media and collaboration enquiries
Process purchases and provide products or services
Maintain appropriate business and administrative records
Meet our legal, accounting and regulatory obligations
Send marketing communications where we have an appropriate lawful basis to do so
Marketing
Where you have chosen to receive marketing from PS Hair Extensions, we may contact you by email about relevant advice, services, education, resources, products, launches, events and other updates.
Where consent is required, we will ask you to actively opt in.
You can unsubscribe at any time using the unsubscribe option included in our marketing emails or by contacting info@pshairco.com.
Choosing not to receive marketing will not prevent you from submitting an enquiry, joining an appropriate waitlist or using our services.
Our lawful bases for using your information
UK data protection law requires us to have a lawful basis for collecting and using personal information. Depending on the circumstances, we may rely on:
Contract — where using your information is necessary to provide a service or take steps you have requested before entering into a contract.
Legal obligation — where we need to use or retain information to comply with the law.
Legitimate interests — where it is reasonably necessary for us to operate, administer and improve PS Hair Extensions, provided those interests do not override your rights and interests.
Consent — where you have actively agreed to a particular use of your information, including where consent is required for marketing.
The lawful basis we rely on will depend on why and how we are using your information.
Who we may share information with
We may use trusted third-party service providers to help us operate PS Hair Extensions, including providers used for:
Online forms and questionnaires
Email and marketing communications
Social media messaging and automation
Appointment and client management
Website hosting
Payment processing
Cloud storage and business administration
Analytics and other technology services
These may include platforms such as Jotform and ManyChat where we use those services.
We do not sell your personal information.
Where service providers process personal information on our behalf, we expect them to handle it appropriately and securely.
International transfers
Some of the technology providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure relevant safeguards required by data protection law are in place.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, managing enquiries and waitlists, maintaining appropriate business records and meeting legal, accounting or regulatory requirements.
Different types of information may therefore be retained for different periods.
Where you withdraw consent to marketing, we may retain limited information necessary to record your preference and ensure that we respect your request.
Your data protection rights
Depending on the circumstances and the lawful basis we rely upon, you may have rights including the right to:
Request access to personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict the way we use your information
Object to certain uses of your information
Request transfer of certain information
Withdraw consent at any time where we rely upon consent
To exercise your rights, contact info@pshairco.com.
You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Third-party websites and platforms
Our website, social media accounts, emails and forms may contain links to websites or services operated by third parties.
Those organisations may have their own privacy practices and policies. We recommend reviewing their privacy information when providing information directly to them.
Changes to this Privacy Notice
We may update this Privacy Notice as PS Hair Extensions develops, including when we introduce new services, products, technology or ways of using personal information.
We will keep this notice under review and make the latest version available through our website or another appropriate online location.
Contact us
If you have questions about this Privacy Notice, how your personal information is being used or your data protection rights, please contact:
PS HAIR EXTENSIONS LIMITED
Email: info@pshairco.com