• Living With a Long-term Condition or Caring for Someone?

    Living With a Long-term Condition or Caring for Someone?

    We’d love to know your experience

  • What do we mean by a chronic or long-term condition?


    It is a health condition that lasts for a long time and may require ongoing care, treatment or regular management. Examples include high blood pressure, diabetes, asthma, sickle cell disease, heart disease, kidney disease, epilepsy, arthritis and cancer.

    We're building Auxichron Health, a new healthcare initiative focused on improving how people living with long-term health conditions manage their care. As part of our early research, we want to learn from people who live with a chronic condition or support someone who does.

    There are no right or wrong answers. We simply want to understand your honest experiences, what works well, what you find difficult and what you would like to see improved.

    You can fill on behalf of someone you care for (e.g sibling, child, parent, etc) but please indicate this in the first question only. For all other questions, we need the information of who you care for, not yours.

    This survey takes about 5–7 minutes. 

    Thank you for helping us learn!

  • Section 1 — About You

  • 1. Which best describes you?*
  • 2. What is your age range? *

  • Section 2 — Your Experience

  • 4. Which condition or conditions are you living with or supporting someone with?*
  • 5. How long have you or the person you support been managing the condition?*
  • 6. Which best describes the current care situation?*

  • Section 3 — Challenges and Care Coordination

  • 7. What are the biggest challenges you face when managing the condition?*
  • 8. In the past 12 months, have you experienced any of the following? [Select all that apply]*
  • 9. If you see different healthcare professionals or use different facilities, how well do they work together?*
  • 10. When your treatment or care changes, what usually happens afterwards?*
  • 11. Have you ever had to organise different parts of your healthcare yourself?*
  • 12. If yes, what have you had to organise?*

  • Section 4 — Cost and Health Coverage

  • 12. Approximately how much do you usually spend on medicines for the chronic condition in a typical month?*
  • 13. Apart from medicines, approximately how much do you usually spend on other healthcare needs related to the condition in a typical month? This could include consultations, tests, transport, facility fees or other care-related expenses.*
  • 14. Do you currently have any form of health coverage or insurance? [Select all that apply]*
  • 15. Have you ever had to pay out of your pocket for something you expected your health coverage to pay for?*

  • Section 5 — Getting Help Between Visits

  • 16. If you have a health concern between official appointments, what do you usually do first?*
  • 17. How do you currently communicate with your healthcare professional outside appointments, if at all? [Select all that apply]*
  • 18. How comfortable would you be receiving health-related reminders or communicating with a healthcare service through WhatsApp or another digital platform?*

  • Section 6 — What Would Make Your Care Easier?

  • 20. Which types of support will be most useful to you?*
  • 21. Who usually pays for healthcare related to the condition?*

  • Section 7 — Digital Health and Trust

  • 24. What would make you comfortable using a digital healthcare service to help manage a chronic condition? [Select all that apply]*

  • Section 8 — Willingness to Pay

  • 25. Would you be willing to pay for an ongoing service that genuinely made managing a chronic condition easier? [Single choice]*
  • 26. What types of services would you consider paying for? [Select all that apply]*
  • 27. How would you prefer to pay for an ongoing service?*
  • 28. What is the most you would consider paying per month for a service that you found genuinely useful?*

  • Section 9 — Stay Connected With Auxichron

  • A little about what we're building

    Auxichron Health is currently being developed as a digital health solution for people living with chronic conditions. We're still in the early stages, and we're keeping many details of the product private while we research and build.
  • 29. When Auxichron is ready for testing, would you be interested in trying it and giving us feedback?*
  • 30. How would you prefer to hear from us?
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  • Thank You

    Thank you for sharing your experience with us. Your responses will help us better understand the realities of managing chronic conditions and build something that responds to real needs.

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