SELF ASSESSMENT FORM 2026

Self Assessment

1= Needs significant Improvement | 2= Needs improvement | 3= Meets expectations 4= Very good | 5= Excellent
Guest Service

I am friendly, professional and attentive to guests needs
Guest service

i handle guest requests anc complaints appropriately
Product Knowledge

I know the menu, beverages, ingredients and allergens relevant to my role
Product Knowledge

I can confidently recommend appropriate food and beverages
Efficiency

I organise my work and manage my time effectively during busy periods
Accuracy

I complete my duties accurately and follow agreed procedures and instructions.
Teamwork

I communicate well and support colleagues when needed.
Hygiene & Safety

I consistently follow hygiene and safety procedures.
Professionalism

I maintain professional appearance, punctuality and reliability.
Pressure

I remain calm and professional during difficult or busy shifts.
Initiative

I take appropriate initiative without waiting to be told everything.
Problem solving

When something goes wrong, I focus on finding a solution.
Feedback

I accept constructive feedback and use it to improve.
Adaptability

I adapt when operational priorities or plans change.
Ownership

I take responsibility for my actions and their impact on the team.
Guest Focus

I actively look for ways to improve the guest experience.
Role clarity

I clearly understand what is expected from me in my role.
Resources

I have the tools, information and training I need to do my job properly.

Your Feedback & Development
What do you believe you do particularly well in your role?
What is the biggest challenge you face during your daily work?
What is one thing we could change to improve the guest experience or the operations?
What training or skill would help you perform better?
Would you like to develop into a more senior role in the future?
If yes, what role would that be?
I Feel respected by collegues

1

2

3

4

5

1 is Worst, 5 is Best
Anything else you would like the management to know?
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Minos Imperial Resort and Spa