• Membership Cancellation Request


    This form is for canceling your month-to-month membership with 10th Planet Jiu Jitsu San Mateo.

    This form is only for monthly paid memberships. Canceling a paid-in-full plan (6-month or 12-month) would amount to a refund request, and paid-in-full memberships are non-refundable — so this form can't be used for those. If you're on a paid-in-full plan and have questions, please contact us directly rather than submitting this form.

    Please read the policy below before continuing.

     

    Cancellation Policy

     

    • No refunds Forgetting to submit this form, or not attending class, does not cancel your membership and does not entitle you to a refund. You will continue to be billed normally until you submit a cancellation request through this form.
    • Cancellation is only available for month-to-month memberships. Paid-in-full memberships are non-refundable and not eligible for early cancellation.
    • Your cancellation request date must be at least 7 days in advance, as per your agreement to provide 7 days' notice. This form won't let you select a date closer than that, so plan your request accordingly.
    • Any payment scheduled before your cancellation request date is still charged as normal and is non-refundable.
    • Cancellation ends your membership — it does not pause it. If you'd like to train with us again in the future, you'll need to sign back up as a new member, which means paying the onboarding fee again in addition to whatever membership rates are current at that time..

     

    How Cancellation Works

    Your cancellation date is the day your membership ends and your access stops — this is not just a notice date, it's your last day of access.

    • Any payment scheduled before your cancellation date is processed as normal and is non-refundable.
    • Any payment scheduled on or after your cancellation date is removed — you won't be charged for it.
    • Cancelling early does not entitle you to a refund or a prorated credit for unused time.

    If you'd like to get full use of what you've already paid for, set your cancellation date to your next upcoming payment date — that way your access runs all the way through the last day covered by your most recent payment, and you're not charged again after that.

    Example: Your billing date is the 5th of each month, and you paid on September 5th. If you set your cancellation date to October 5th, that payment is removed and you train normally all the way through October 5th — full use of what you already paid for, no extra charge. If instead you set your cancellation date to September 15th, your access ends that day — and since you already paid through your next billing cycle, you won't be refunded or credited for the remaining time. Setting an earlier date is your choice to make, but it means forfeiting those unused days.

  • Member Information

  • Format: (000) 000-0000.
  • What's the main reason for cancelling*

  • Cancellation Request Details

  • Cancellation Request Date*
     - -
    2 digit month, 2 digit day, 4 digit year

  • *cancellation requests require at least 7 days' notice — please choose a later date.*

  • Today
     - -
    2 digit month, 2 digit day, 4 digit year
  • Earliest Allowed
     - -
    2 digit month, 2 digit day, 4 digit year

  • Acknowledgment and Signature

  • Terms of Cancellation Agreement
     

    By submitting this form, I acknowledge and agree to the following:

    1. Eligibility. This cancellation applies to my month-to-month membership only. I understand that canceling a paid-in-full membership would constitute a refund request, and that paid-in-full memberships are non-refundable — so early cancellation is not available for those plans.
    2. Notice requirement. I confirm this request meets 10PSM's required minimum of 7 days' notice before my requested cancellation date, as per my agreement to provide 7 days' notice.
    3. Payments before my cancellation request date are due. Any payment scheduled before my cancellation request date will still be charged as normal and is non-refundable.
    4. How my cancellation takes effect. My next scheduled payment after my cancellation request date will be removed instead of charged, and that payment date becomes my membership's expiration date. I understand I may continue training normally through that expiration date — my access does not end early.
    5. This is a cancellation, not a pause. My membership will end and will not automatically resume. If I wish to train again in the future, I understand I will need to sign up again as a new member, which includes paying the onboarding fee again in addition to whatever membership rates are current at that time.
    6. No refunds, I understand that forgetting to submit a cancellation request, or not attending class, does not cancel my membership or entitle me to a refund, and that I will continue to be billed normally until I submit a cancellation request through this form. I further understand that cancellation does not entitle me to a refund of any prior payments, including the current billing period.
    7. This agreement stands on its own. This cancellation request does not otherwise change, waive, or replace any other terms of my original membership agreement with 10th Planet Jiu Jitsu San Mateo / Red Training Center, LLC.
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