STEP 5 LIMITED C/TPA TERMS & CONDITIONS
1. C/TPA Designation
The Driver must designate “HPC Testing Services (PICK THIS ONE)” in the FMCSA Clearinghouse and grant all required permissions before Step 5 services can be completed.
2. RTD Testing
HPC Testing Services will direct and/or arrange the required directly observed DOT RTD drug testing and/or applicable alcohol testing at our Signal Hill location (1600 E Burnett St., Signal Hill, CA 90755) or through an approved outside collection site. Outside alcohol testing is subject to an additional $60 fee when required by the SAP.
3. Outside Collection Sites (Third-Party Providers)
Drivers selecting an outside collection site will be assigned a location based on the ZIP code provided. A donor pass containing the assigned location and testing instructions may take up to one business day to issue and must be used within 14 calendar days.
Collection sites have varying business hours, appointment requirements, and observed-testing availability. Drivers are responsible for contacting their assigned site to confirm availability before visiting.
Do not pay the collection site. All billing, test coordination, and final results are handled through HPC Testing Services.
4. Clearinghouse Reporting
HPC Testing Services will report the required Step 5 RTD testing information to the FMCSA Clearinghouse after completion of the required testing and receipt of final qualifying results, as applicable under FMCSA requirements.
5. Step 5 Service Only
This agreement covers only Step 5 RTD testing coordination and applicable Clearinghouse reporting. It does not include enrollment in HPC Testing Services' Owner-Operator Consortium, Steps 1–4 of the SAP process, or Step 6 follow-up testing and management.
6. DOT Collection Procedures & Refusal to Test
All collection sites must comply with DOT regulations under 49 CFR Part 40, including directly observed collections, shy bladder procedures, and refusal-to-test requirements.
Drivers must follow all collection instructions and required procedures. Failure to cooperate, leaving the collection site before being properly released, or other collection-related issues may result in a refusal-to-test determination under DOT regulations.
A verified positive drug test or refusal-to-test determination constitutes a new DOT violation and requires the Driver to complete the applicable SAP Return-to-Duty process again before returning to safety-sensitive duties.
7. Payment, Rescheduling & No Refund Policy
Payment is required when submitting the Step 5 service request. Fees are generally non-refundable once the request has been submitted and processing has begun.
If the Driver misses the scheduled test or the donor pass expires before reporting to the collection site, HPC Testing Services may authorize rescheduling, reassignment, or an extension of the testing authorization, subject to availability and approval.
Once the Driver reports to the collection site and the collection process begins, all fees are non-refundable regardless of the testing outcome, including negative or positive results, refusal to test, insufficient specimen (shy bladder), cancelled or invalid tests, or other collection-related issues.
Additional testing or recollection may require a new service fee. A $250 split-specimen testing fee applies if Bottle B testing is requested through the MRO following a verified positive DOT drug-test result.