Customer Satisfaction Survey
Thank you for allowing O.C.E.A.N., Inc. to serve you. Your feedback helps us improve our programs and services. This survey should take less than 3 minutes to complete. Responses are confidential.
What service did you receive?
*
Please Select
Early Head Start/Head Start
Emergency Assistance
Energy Assistance
Financial Empowerment/Financial Education
First-Time Homebuyers
Homelessness Prevention
Mortgage Assistance
Other O.C.E.A.N., Inc. Service
Rental Assistance
Senior Services
Transportation Services
Veterans Services
Weatherization Assistance
Which O.C.E.A.N., Inc. location or office assisted you?
*
How satisfied were you with the service you received?
*
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Was the staff member who assisted you courteous and respectful?
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Yes
No
Somewhat
Did staff clearly explain the program, eligibility requirements, and next steps?
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Yes
No
Somewhat
Not Applicable
Were you able to receive the assistance or information you needed?
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Yes
No
Partially
My request/application is still being processed
How would you rate the timeliness of the service you received?
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Excellent
Good
Fair
Poor
Would you recommend O.C.E.A.N., Inc. services to someone who may need assistance?
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Yes
No
Maybe
What did we do well?
What could we do to improve your experience?
Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
I would like someone from O.C.E.A.N., Inc. to contact me regarding my experience.
Yes
Submit
Should be Empty: