Kikai Feedback Survey
I'm testing an early prototype and I'm looking for problems, not compliments. If something confused, annoyed or didn't convince you, that's the most useful thing you can tell me. Your name is optional.
Which best describes you?
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I hire design or research help
I'm a design or research practitioner
Both
Think about the last time you needed outside design or research help. What did you do?
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Hired someone I already knew
Asked my network for a referral
Used an agency
Used a marketplace such as Expert360 or Upwork
Did it in-house or didn't do it
Other
Without scrolling back: roughly how much of a $1,000 day do you think the expert takes home?
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Less than half
About half
About two-thirds
About three-quarters
Not sure
How did seeing the full cost breakdown affect your trust in Kikai?
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1
2
3
4
5
What, if anything, about the pricing felt unclear or off-putting?
How long does it usually take you to find a vetted senior expert?
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Less than 48 hours
2 to 7 days
1 to 4 weeks
More than a month
I haven't had to
If you were booking, how would a deposit on signing ($2,000 or 50% of the booking, whichever is less) affect your decision?
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It wouldn't matter
Fine if it's refundable in some situations
It would make me hesitate
It would stop me booking
Where, if anywhere, did you get stuck or hesitate while posting a brief?
The last time a client asked for a proposal, how long did you spend on it?
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They didn't ask for one
Under 30 minutes
30 minutes to 2 hours
Half a day or more
How would you feel about recording a 30-second video for a brief that went to five or six experts?
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Happy to
Only for briefs I really want
It would put me off
I wouldn't do it
Where, if anywhere, did you get stuck or hesitate in the application?
What would stop you from applying to join?
What was the most confusing moment?
If you could change one thing, what would it be?
Shall I tell you when Kikai launches?
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Yes
No
Can I follow up with you for a 20-minute chat?
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Yes
No
Your name and email
First Name
Last Name
Submit
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