The typical family's usage of electricity varies from month to month resulting in a wide range of electric bills. As a convenience to members who so desire, HILCO Electric Cooperative is offering an average payment plan. This program allows you to pay a monthly electric bill that is equal to the average of your previous twelve month's actual bills. This payment schedule will reduce the variations in payments between high and low usage months. Each budget statement will provide actual energy consumption information, and state both the budget billing payment due and the actual current charges.

 

TO BE ELIGIBLE FOR THE PROGRAM, THE MEMBER MUST:

• Be a residential member
• Have service at the address for the past twelve (12) months
• Have the current bill paid up-to-date
• Have no more than 1 late payment in the past twelve (12) months

 

THE LEVELIZED BILLING PROGRAM BILLING WILL BE DISCONTINUED IF:

• The member has 2 late payments in a consecutive twelve (12) month period
• The member gives written or oral notice to the cooperative
• The member changes addresses (the member may reapply after twelve (12) months' usage at the new address)
• If the full payment can not be made during the "true-up" month

 

Each March and September, the budget amount will be reviewed and compared to the energy consumption during that period. If necessary, the monthly budget payment will be increased or decreased to minimize any underpayment or overpayment by the member. Average billing does not reduce your bill, rather it helps you manage your electric payments. During March and September, (the "true-up" months), any necessary adjustments resulting from over or under payment of your account will be reflected as a credit or additional billing on your account. You can monitor your balance with the actual usage information provided on your monthly bill to track the anticipated "true-up". In the case of a large "true-up", you will qualify for a payment arrangement, but your account will no longer meet budget requirements. Levelized billing will not begin until we have the signed agreement in our office. Normal billing due dates will continue to apply. If you have any questions, please contact the billing department at 800-338-6425.