Rental Equipment Return & Packing Requirements
In order for the rental equipment to be returned to Equipped MD in the same condition in which it was originally shipped, proper packing is required.
If your facility saved the original packing materials and feels comfortable packing the equipment, you are welcome to do so. Using the original packing materials can help reduce the cost of return shipping.
For insurance purposes, photos of the equipment are required before packing and after it has been fully packed. Photos taken after packing are also required for review and approval by our Operations team to ensure the equipment has been packed correctly, securely, and appropriately for transit.
Packing must be reviewed and approved by our Operations team before the equipment is shipped.
Please make sure the photos clearly show:
- The condition of the equipment before packing
- How the equipment has been secured
- How the equipment has been protected once fully packed
If the original packing materials were not saved, or if your facility is not comfortable packing the equipment, Equipped MD can arrange for white-glove shipping service to pick up the equipment, professionally pack it, and load it onto the truck.
Please keep in mind that white-glove service is a premium shipping service, and the cost will be billed on your final rental invoice.