• Punctuality:
  Participants are expected to arrive on time. Please allow sufficient time to exercise and relieve your dog prior to class. Instruction time is limited, and late arrivals may miss important material.
• Attire:
  Handlers must wear comfortable clothing suitable for active participation, including sitting on the floor with their dog. Closed-toe athletic footwear (e.g., sneakers) is required. Flip-flops, sandals, or open-toe shoes are not permitted.
• Waste Management:
  Handlers are responsible for immediately cleaning up after their dogs. Waste bags and designated disposal containers will be provided.
• Equipment Requirements:
  Each dog must be brought on a standard six-foot (6') leash and the collar currently used by the dog. Retractable leashes ("Flexi-leads") are strictly prohibited during training sessions. Harnesses are not recommended unless otherwise approved. Any additional training equipment will be discussed during class.
• Training Reinforcers:
  Handlers are required to bring an adequate supply of training treats, including a variety of types and values. Participants are encouraged to bring more treats than anticipated. Instruction will include guidance on the appropriate reduction and fading of food rewards.
• Health & Safety:
  Dogs must be in good health and compliant with their veterinarian's recommendations, including being free from internal and external parasites and communicable diseases.
• Behavior & Aggression:
  Any dog with known or suspected aggression concerns must be evaluated and approved prior to enrollment. The provider reserves the right to refuse or discontinue participation if a dog poses a safety risk to people or other dogs.

Class Size & Attendance:
Class sizes are limited to ensure individualized instruction. Attendance is generally limited to one (1) handler per registration. Additional attendees are permitted only with prior approval from the provider.

Registration & Payment:
All dogs must be preregistered. Full payment is due within the first week of class. New clients must pay a 50% deposit to secure their spot, which will be applied toward the total fee. If cancellation occurs during the week before registration closes, 25% of the deposit is refundable. After registration closes, deposits are non-refundable.

Pre-Approval Requirement:
Prior to initial registration, all prospective participants must contact Jeni and Julie at 2j4paws@gmail.com to discuss training needs and obtain approval. Participants are responsible for monitoring their email, including spam or junk folders, for responses.

Refund Policy – General:
After the stated registration due date or once the class has commenced, no refunds will be issued under any circumstances, except as expressly outlined below.

Refund Policy – Limited Exceptions:
Refunds may be granted solely at the provider’s discretion and only with appropriate supporting documentation. Acceptable circumstances may include, but are not limited to:

• Bitches in season
• Verified medical or health-related issues supported by written veterinary documentation.
• Other circumstances reviewed and approved at the sole discretion of the provider.

If approved, any refund shall be limited to the amount of the class fee that is refundable. Refund determinations will be made only after all required documentation has been submitted and reviewed.

Drop-Ins & Make-Up Classes:
All drop-in or make-up class attendance requires prior approval from Jeni and Julie to ensure placement in an appropriate skill level.

Vaccination & Veterinary Requirements:
All new students must provide proof that their dog is current on the following veterinary records:

• Distemper/Parvovirus vaccine with Parainfluenza (DHPP or DAPP)
• Bordetella (Kennel Cough) – recommended but not required.
• Rabies vaccination for dogs four (4) to five (5) months of age or older
• Puppies must be a minimum of ten (10) weeks of age and have received at least two (2) of the three (3) -shot Distemper/Parvo series.

All documentation must be emailed, preferably in PDF format, to 2j4paws@gmail.com prior to participation.

Class Cancellations:
Any class cancellations due to emergencies will be posted on the website calendar and the 2j4paws Training Academy Facebook page. It is the participant’s responsibility to check for cancellations prior to attending class.