Refund Request Form
Full Name
*
First Name
Last Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Type of Purchase:
*
Online
In Park
I Don’t Know
Do you know the last 4 digits of the credit card used?
*
Yes
No
Enter the Last Four of Credit Card Used:
*
Date of Purchase - Year:
*
YYYY
Date of Purchase - Month:
*
MM
Date of Purchase - Day (If Known):
DD
Please Provide Supporting Documentation
This will assist with speeding up the refund process.
Do you have supporting documentation for this purchase?
*
I do not have any support documentation
I have supporting documentation
Upload Copy of Receipt:
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Confirmation Number:
Upload Photo
Enter Confirmation Number
Upload Confirmation Number
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Choose a file
Cancel
of
Enter Confirmation Number
Order ID:
Upload a Photo
Enter Order ID
Upload Order ID
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Choose a file
Cancel
of
Enter Order ID:
Barcode Visual ID or QR code on Ticket:
Upload Photo
Enter Barcode Visual ID
Upload Barcode Visual ID or Qr code on Ticket
Browse Files
Drag and drop files here
Choose a file
Cancel
of
Enter Barcode Visual ID code on Ticket:
If you have any questions while completing the request, please reach out to: guestexperience@castlepark.com
Submit
Should be Empty: