Eb’s Delites Customer Feedback Survey
Share your experience in a few minutes and tell us what we’re doing well and what we can improve.
How would you rate your overall experience with Eb’s Delites?
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Very Dissatisfied
1
2
3
4
Very Satisfied
5
1 is Very Dissatisfied, 5 is Very Satisfied
How would you rate the taste and quality of our desserts?
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Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
How would you rate the presentation and packaging of your order?
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Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
How would you rate your customer service experience? (Consider communication, friendliness, responsiveness, and professionalism.)
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Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
How easy and convenient was it to place and receive your order?
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Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
What makes Eb’s Delites different from other dessert or bakery businesses? (What stands out most to you?)
How did receiving and enjoying your order make you feel? (For example: happy, excited, celebrated, nostalgic, satisfied, surprised, appreciated)
What is your favorite Eb’s Delites dessert or flavor, and what makes it your favorite?
What is one thing Eb’s Delites could improve? (Honest feedback is appreciated and will help us continue to grow!)
In three words, describe your experience with Eb’s Delites.
Would you recommend Eb’s Delites to a friend, family member, or coworker?
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Definitely Yes
Probably Yes
Not Sure
Probably Not
Definitely Not
Thank you for sharing your feedback! Every order, referral, review, and word of encouragement helps Eb’s Delites continue to grow.
Bold Flavors. Beautifully Made. 💚
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