Thank you for choosing us as your dental health care provider. We believe that all patients deserve the very best dental care we can provide. We also believe that everyone benefits when specific financial arrangements are agreed upon. Please understand that payment of your bill is considered a part of your treatment. The following is a statement of our Financial Policy which we require that you read and sign prior to any treatment. All patients must complete our information and insurance forms before seeing the doctor.
FULL PAYMENT IS DUE AT THE TIME OF SERVICE. We accept cash, checks, Visa, MasterCard, Discover and American Express
We require that full payment of co-payments, deductibles, and any services not covered by your insurance plan be paid at the time the service is rendered. The balance is your responsibility whether your insurance company pays or not. We cannot bill your insurance unless you bring in all insurance information at your initial visit. Your insurance policy is a contract between you and your insurance company. We are not a party to that contract. If your insurance company has not paid your account in full within 45 days, the balance will be automatically transferred to your account. Please be aware some and possibly all of the services provided may be non-covered services, and not considered reasonable, usual, and customary under the terms of your dental policy.
Minor Patients
The adult accompanying a minor and/or the parents (or guardians) are responsible for full payment at the time of service. For unaccompanied minors, non-emergency treatment will be denied unless charges have been pre-authorized to an approved credit plan, credit card, or payment by cash or check at time of service has been verified.
Missed Appointments
Unless canceled at least 48 hours in advance for an appointment with our hygienist and 72 hours in advance for an appointment with the doctor, our policy is to charge for missed appointments at the rate of $50.00 for the hygienist and $100.00 for the doctor. Please understand that missed appointment times are valuable to those patients that may find it hard to come to the doctor at other times. Please help us serve you better by keeping your scheduled appointments. Excessive cancellations and no shows will result in termination of our treatment agreement.
Collections
Any account that has not received payment in 60 days will be handed over to a collection agency that will pursue the responsible party for reimbursement. This will negatively impact your credit history and limit the treatment you can receive at our office.
Thank you for understanding our financial policy. Please let us know if you have any questions of concerns. We look forward to providing the highest quality dental care in a relaxing and caring atmosphere.
I have thoroughly read the Financial Policy. I understand and agree to this Financial Policy.