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Working Together to Improve Accessibility
At Access in St Neots, we are making positive changes to disabled access across St Neots and local areas. We are currently reaching out to local businesses as part of a positive initiative to better understand accessibility across our community and to explore how we can support improvements where needed. We are creating a St Neots Access Guide for all businesses. From the big supermarkets to the smallest independent shops, nobody is forgotten. Our aim is to work collaboratively, share information, and help identify practical solutions that benefit both businesses and customers. To help us understand your current situation and identify any areas where support may be useful, we would be grateful if you could complete the short questionnaire below.
What is the name of your business?
*
Do customers step up or down to enter your premises?
*
Yes - small steps
Yes - multiple steps
No
Is there step-free access into the building?
*
Yes
No
In progress/planned
If there is a step, is a ramp available?
*
Permanent ramp
Portable ramp
No ramp currently
Are your entrance doors:
*
Automatic
Easy to open manually
Heavy/difficult to open
If step-free access is not available, do you have:
*
An access doorbell/buzzer
A sign asking customers to request assistance
Neither
Are doorways wide enough for wheelchair users and mobility scooters?
*
Yes
No
Not sure
Is there an accessible (wheelchair-friendly) toilet available to customers?
*
Yes
No
Not applicable
Is there clear space inside for wheelchair or mobility scooter users to move around?
*
Yes
No
Not sure
Do you have a hearing loop (induction loop) system?
*
Yes
No
Not sure
In progress/planned
Do any staff members know British Sign Language (BSL)?
*
Yes
No
Option C
Option D
Are staff aware of how to communicate effectively with Deaf, hard of hearing, or neurodivergent customers if support is requested?
*
Yes
Somewhat
Not currently
Do you offer any of the following? (tick all that apply)
*
Serve customers at the door
Collection at the entrance
Table service
Home delivery
Click & Collect
Telephone ordering
None currently
Are there any accessibility challenges you are already aware of?
Would you welcome support or advice about:
*
Grants or Funding
Writing to your landlord
Understanding reasonable adjustments
Sourcing ramps/equipment
Hearing loops or communication support
Staff awareness/training
Other
Submit Survey
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