• KeenPlex Digital Presence Assessment

    Answer the questions to evaluate your website, acquisition, visibility, infrastructure, and operations.

  • Respondent Information

  • Credibility & First Impression

  • Does your website clearly explain what your organization does within the first few seconds of visiting it?*
  • Does the website look current and professionally designed compared with competitors in your market?*
  • Does your website perform well and display properly on mobile devices?*

  • Customer Acquisition & Conversion

  • Q11 Can a prospective customer quickly determine why they should choose your organization instead of another provider?*
  • Q14 Can visitors easily request information, schedule an appointment, request a consultation, or take another meaningful next step online?*
  • Q17 Do you have a reliable process for following up with website leads quickly?*

  • Search Visibility & Discoverability

  • Q19. Does your organization appear prominently when prospective customers search for your primary services?*
  • Q23. Is your website structured so search engines and AI-powered search tools can easily understand your services, expertise, industries, and locations?*
  • Q24. Do you know which search terms and website pages currently generate traffic, inquiries, or opportunities?*

  • Digital Infrastructure & Security

  • Q25 Is your website protected with a valid SSL certificate and appropriate security controls?*
  • Q27 Is your website backed up automatically with a documented recovery process?*
  • Q32 Do you know who currently has administrative access to your website, domain, DNS, hosting, analytics, and related digital systems?*

  • Integration & Digital Operations

  • Q33 Does your website integrate with your CRM, scheduling platform, email marketing system, or other important business systems?*
  • Q34 Are repetitive website-related tasks - such as lead routing, confirmations, follow-up, document collection, or appointment scheduling - automated where practical?*
  • Q36 Can leadership see meaningful website and lead-performance information without manually compiling reports?*

  • Executive Perspective

  • Which digital-presence issue concerns you most today?*
  • If you could improve one outcome from your digital presence over the next 12 months, which would matter most?*
  • When was the last time your organization conducted a comprehensive review of its website and digital environment?*
  • Should be Empty: