A Little Check-In With Folk
As Folk continues to grow, we're always looking for thoughtful ways to evolve alongside our community.We'd love to know what you value most, what you'd love to experience more of, and where we could make your time with us even better.The little things matter, and your honest feedback helps shape what comes next. 🤍
How would you describe your relationship with Folk?
I attend regularly
I attend occasionally
I've visited once or twice
I used to attend but haven't been in a while
I haven't visited yet
If you're not a regular, what could make you want to attend more?
What are your favourite classes/teachers?
What do you love most about Folk? (Choose up to 3)
Our teachers
The atmosphere and space
The community
The classes and teaching styles
The timetable
The way I feel after visiting
Something else
What, if anything, makes early morning classes less appealing or accessible to you? (Select all that apply)
They're simply too early
Mornings are difficult with work or family commitments
I prefer a slower start to the day
The classes offered aren't my preference
I'd attend if the start time was a little later
I enjoy early morning classes
Other
Are there any classes or aspects of the Folk experience you feel could be improved?
What do you think of the interior/design of the space?
Have you ever experienced something at another wellness space you wish Folk did too?
What makes a class or teacher truly exceptional for you, and what makes a class feel less worthwhile?
Are there any classes on our timetable you have tried but wouldn't book again, or think could be improved? We'd love to understand why.
If you could dream up something new for Folk to offer, what would it be?
What makes it difficult for you to attend Folk as often as you'd like? (Select all that apply)
Class times don't suit my schedule
Cost or budget
Travel or location
My preferred classes are often booked out
I'd like more variety in classes
Personal commitments or lack of time
Nothing, I'm happy with how often I attend
Other
What might make you consider leaving Folk? (Select all that apply)
Changes to my favourite teachers
Changes to the timetable
Pricing or value for money
Class quality or consistency
Another place opening closer to me
Not feeling connected or welcomed
Another studio offering something Folk doesn't
Changes to my personal circumstances
Moving house
I'd never leave :P
If you travel to come to Folk, how long is your commute, and what makes you drive the extra time for us?
If you've stopped attending Folk, what would encourage you to return? (Select all that apply)
Different class times
New classes or experiences
A more flexible membership or pass
A returning-member offer
A personal invitation or check-in
Improvements to the studio experience
Nothing specific - my circumstances have changed
Other
Anything else you'd like to share? If you'd be open to a response to any of your feedback please share your email too!
Submit Feedback
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