Move Coordinator | Last Stop Moving

Move Coordinator - Last Stop Moving

Remote, South America. CA$1,600 - CA$2,000 per month (about US$1,100 - US$1,400), based on experience, plus a two-tier bonus of CA$400 or CA$800 when the revenue you bring in hits its targets. Monday to Friday, 10:00 AM - 7:00 PM Mountain Time (Canada), plus some Saturdays on rotation. About 30-45 minutes. Answer in English, in your own words: we compare your answers with your video and your interview.
Source
Full name

First NameLast Name
Email address
WhatsApp number with country code (e.g. +54 9 11 1234 5678)
Country you live in
City
LinkedIn profile (optional)
Your spoken English level
Can you work this schedule every week? Monday to Friday, 10:00 AM - 7:00 PM Mountain Time (Canada), plus some Saturdays on rotation.
Are you willing to work as a full-time independent contractor?
Will you work for any other company during your shift?
About the job

Real situations from this role. There are no trick questions; we want to see how you think. Answers that are too short can't be submitted.
Tell us about your last phone or sales role: what you sold or booked, how many calls a day, and your results. Give real numbers. (minimum 25 words)

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Write what you would say on a 7-day confirmation call after the customer tells you: 'We're about half packed, it'll be fine.' (minimum 35 words)

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A customer is moving a $4,000 piano and an antique cabinet. Our basic coverage pays $0.60 per pound per item. How do you explain their options and offer better coverage without scaring them? (minimum 30 words)

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Write the first text (under 300 characters) you would send to a homeowner who listed their house for sale yesterday. Then write the follow-up you would send 3 days later if they don't reply. (minimum 25 words)

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Write the first text you would send to a real estate agent who just listed a home and has never heard of us. Then write your reply when they answer: 'Who is this?' (minimum 25 words)

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A customer missed their video estimate with our sales team 20 minutes ago. What do you do today, tomorrow and the day after? (minimum 25 words)

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During an evening close-out call, the crew lead tells you the customer refused to pay for 2 extra hours and says they will call the office tomorrow. What do you do tonight? (minimum 30 words)

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We want more moves from people who are selling their home. Give us one idea that isn't texting, and how you would test it in 2 weeks. (minimum 30 words)

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Which CRMs, dialers and texting tools have you used (for example HubSpot, GoHighLevel, SmartMoving, Dialpad, Aircall)?
Record a 60-90 second video in English, as if you were on the phone. It is a call 7 days before a family's move, and they tell you they haven't started packing. Confirm their move and offer our packing service. Paste the link (Loom, Google Drive, YouTube unlisted, etc.) and make sure anyone with the link can view it.
Paste your resume in English (minimum 100 words). You can also upload the file below.

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Resume upload (optional, PDF or Word)

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Go to speedtest.net, run the test, and upload a screenshot of the result

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Do you have backup internet?
Do you have backup power?
Do you have a noise-cancelling headset?
What monthly pay are you looking for, in Canadian dollars (CAD)?
When could you start?
Where did you find this job?
Other source or referral details (optional)
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Move Coordinator - Last Stop Moving

About the job