All $40 appointment deposits are nonrefundable.
Need to make a change? If your appointment is at least 24 hours away, please cancel or reschedule through the same booking system you used to pay your deposit. For example, you must make changes to a Saturday 10:00 AM appointment by Friday at 10:00 AM to meet the 24-hour notice requirement.
With at least 24 hours’ notice, we may transfer your deposit to another available Saturday appointment or issue it as store credit, subject to approval and availability. Neither option is guaranteed until confirmed.
If your appointment is less than 24 hours away, please contact us directly by text or email to discuss your change. Cancellations or rescheduling requests made within this period, as well as no-shows, result in forfeiture of the deposit without transfer or store credit.
Please let us know as soon as your plans change so we have the best chance to accommodate you. If you need help using the booking system, text or email us—we’re happy to help. Email: Info@jazayworks.com