• Therapeutic Riding Complaints Form

    Use this form to raise a complaint about the ADEC Therapeutic Equine Programme.

    Every complaint is logged and handled in line with our Complaints Policy and Procedure.

    You can give your name and contact details, or leave them blank if you would prefer to remain anonymous, although we will not be able to reply to you personally if we have no way to contact you.

    Urgent or safeguarding matters

    Please do not use this form for anything urgent. If someone is in immediate danger, call the police on 999 or an ambulance on 998. For any other urgent or safeguarding concern, please phone or WhatsApp the Therapeutic Equine Programme team directly rather than waiting for a form response.

  • Does your complaint involve safety or a risk of harm?*
  • Is your complaint about the Head Instructor?*
  • Date of event / incident*
     / /
    2 digit day, 2 digit month, 4 digit year
  • Time of event / incident*
  • Should be Empty: