How would you rate our salon on?
Cleanliness
1
2
3
4
Worst
Best
1 is Worst, 4 is Best
Comfort
1
2
3
4
Worst
Best
1 is Worst, 4 is Best
Products
1
2
3
4
Worst
Best
1 is Worst, 4 is Best
Music
1
2
3
4
Worst
Best
1 is Worst, 4 is Best
Towels/Robes
1
2
3
4
Worst
Best
1 is Worst, 4 is Best
Visually Appealing
1
2
3
4
Worst
Best
1 is Worst, 4 is Best
Overall Rating
1
2
3
4
Worst
Best
1 is Worst, 4 is Best
YOUR ARRIVAL
Were you a:
Please Select
"Walk In” Guest
”Scheduled” Appointment
Did you find our greeting to be friendly, professional, and courteous when you called on the telephone to schedule your appointment?
Yes
No
Did you find our greeting to be friendly, professional, and courteous when you: arrived at our salon?
Yes
No
Which service did you request?
Did your scheduled service begin on time?
Yes
No
If no, were you comfortable during your wait?
Yes
No
How long was your wait?
SHAMPOO
Was your shampoo performed by your stylist, or another salon team member?
Was he/she courteous & informative?
Yes
No
Did he/she discuss hair care products that would be advantageous to your hair at home?
Yes
No
YOUR SALON TECHNICIAN
Did your salon technician greet you in a friendly manner and appear professional, stylish, and informative?
Yes
No
Did your service technician “listen” to your requests and work with you to achieve desirable results?
Yes
No
Did your technician suggest new or additional services?
Yes
No
Did your technician suggest a supportive home care regime?
Yes
No
When you left your technician’s area, were you pleased with both the time spent with your technician, and the results achieved?
Yes
No
Did your technician give you a Send a Friend card before leaving?
Yes
No
Would you return to this technician?
Yes
No
Would you recommend this technician to your friends?
Yes
No
Name or description of your technician:
YOUR DEPARTURE
When you paid for your service, did our salon coordinator recommend the purchase of our home care products?
Yes
No
Did he/she give you a Send a Friend card?
Yes
No
Did he/she offer to schedule your next appointment?
Yes
No
Was he/she friendly, stylish, professional and courteous?
Yes
No
Name or description of your salon coordinator:
Additional Comments or Suggestions:
Client Name:
Email Address:
Submit
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