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IT MAY TAKE UP TO 3 - 4 WEEKS DUE TO HEAVY VOLUME. PLEASE DO NOT CALL OR EMAIL FOR STATUS DURING THAT 3 - 4 WEEKS. SHOULD AN ON SITE EVALUATION BE NECESSARY NO APPOINTMENTS WILL BE MADE AND YOU WILL NOT RECEIVE A CALL BEFORE THE TECH ARRIVES. IF AN APPOINTMENT IS REQUESTED THERE WILL BE A CHARGE OF$99.95 PER HOUR.
KyWiFi serves Montgomery and the borders of Bath, Bourbon, Clark, and Nicholas counties only. To see if your location qualifies for service please provide the requested information. Complete this form in its entirety for accurate processing of your request. You may be asked to provide a picture of your location. Service availability, installation cost and speed capacity will be determined in the site evaluation process. You will be contacted by the email provided when the site survey has been completed. No notification by phone will be made. Installation will be scheduled on a future date. Notification of the results will be received from survey@kywifi.com to the email address you provided below. Please white list survey@kywifi.com to prevent the response going into the spam folder. Thank you.