Secret Shopper: Pickup

Secret Shopper: Pickup

*Note: email us at support@maxsold.com if you have a question or need a reply!
Your feedback helps 500+ MaxSold team members across North America improve service and brings about consistency/reliability in all of MaxSold processes.
Auction Region*
Auction Street/City*
* required so we can get this feedback to the on-the-ground team.
Would you recommend MaxSold to friend or family for selling due to downsize or estate settlement?*

YesNo
Would you recommend MaxSold to friend or family for buying?*

YesNo
Reasons for the above answers? (Optional)
Any general feedback? (Optional)
Name (Optional)

First NameLast Name

Rows	Not Satisfied	Somewhat Satisfied	Satisfied	Very Satisfied
Signs clearly direct customers to the location of pickup
Location accessed for safety concerns, resolved prior to pickup
Nametags on all MaxSold team members, and visible
High value items secured, and items grouped for easy checkout
Short wait times
Greeter cheerfully welcomes customers within a minute of arrival
Team members are organized
MaxSold process available, questions welcome and answered politely/confidently
Event Leader addresses problems quickly and effectively