Customer Satisfaction Survey

Client / Consumer Satisfaction Survey

TRIUNE Health Group takes what we do very seriously and want to insure on an ongoing basis that we are meeting your needs. In this regard, we are seeking your feedback on our handling of this file and ask that you take a few minutes of your time to complete this short questionnaire. We look forward to your input on our performance. Please note that our staff are evaluated, in part, based upon your responses.

1. Did we achieve the result on this file that you desired at the time that you made the referral to our office?

YesNo

2. What contributed most to your satisfaction at the successful handling of this case?

	1 - Not Important	2	3 - Maybe	4	5 - Very Important
Communication
Aggressive Follow-up
Highly credentialed team

3. Given the achieved result, do you feel that the cost to benefit ratio was appropriate?

YesNo

4. Will you use the TRIUNE Health Group again?

YesNo

Please provide whatever comments that you feel will help to elaborate on the answers provided above or which will help us serve you better.

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