1. Acceptance
By using this website (therightleads.com), and/or receiving leads from us, or previously verbally agreeing to these terms, you (Client) are entering into a contractual agreement with Exxan Marketing Services & Therightleads.com a corporate operation based in Orlando FL.
2. Services to be Performed
TRL agrees to perform the following services for Client: TRL will make reasonable effort to provide product/leads to Client in the form of "Inbound calls or form submit". All leads are exclusive, leads will only be sold and given to one Client at a time by TRL. Shared leads may be an option for the future but client will be notified by us of such decision. Above all other information a submit lead will normally consist of a name, address and phone number.
3. Delivery of Service
TRL will deliver call leads for client via a leased tracking number. It’s up to the client to ensure the phone number lead are being fowarded to remain open and active all the time. Although most phone service providers are reliable, It's also the client responsibility to stay abreast of incoming leads to answer them in timely manner. A client constant failure to be available for leads or follow up with form submit leads may be charged a penalty fee. TRL only guarantees we will delivery fresh lead no later than 3 days.
4. Cost of Service
As of now client pay no membership fee for service entrance. Client is required to pay a lease fee of $4.95 per month for their trackable marketing number that goes to our tracking platform provider, and $2 for each additional marketing number lease if client desired. Please note while TRL do collects those fees, we do not profit from them, it is the client responsibility to request cancellation of the lease fee should they terminate their relationship with TRL. Clients agree to pay the proposed fee per each lead. Price is subject to change at any time. This does not guarantee that all leads will be good nor does it promise sales; however we will make every effort to reduce the amount of bad leads coming through and increase quality by measuring call durations. TRL will bill Client on a per lead basis.
5. Terms of Payment
Services will be provided and billed in real time unless previously verbally agreeing to other arrangement. TRL will charge your account for each lead generated for your company. TRL will store client’s payment information in a secured PCI compliant database and will only be charged for approved leads TRL has generated. Customer are free to pause or cancel service anytime.
6. Refunds for Service
TRL will make every effort to assure the quality of our leads; however client may request refund for leads they claim as bad lead. TRL rep will closely examine the request and if necessary will attempt to convince you otherwise.
7. Membership Requirements
Client is required to hold and maintain at all times: proper licensing, bonding and insurance for their trade according to the local, state and government principalities.
NEITHER PARTY TO THIS AGREEMENT SHALL BE LIABLE FOR THE OTHER'S LOST PROFITS, OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION IN CONTRACT OR TORT, WHETHER THE PARTY HAS, OR HAS NOT, BEEN ADVISED BY THE OTHER PARTY OF THE POSSIBILITY OF SUCH DAMAGES.
9. Indemnification
Client agrees that it shall indemnify and hold TRL harmless for any damage or liability arising from services performed by TRL for Client.
10. Cancellation Policy
Client can request cancellation at any time during their relationship with TRL; however all leads generated up to the point of cancelation will be charged to the Client payment source.