Frequently Asked Questions about Service Animals and the ADA
When the disability is not obvious, Landlord can request information verifying:
a. The person is disabled, health care documentation from a physician.
b. The need for the requested accommodation, and
c. The relationship between the disability and the requested accommodation.
When someone claims to be disabled and wants an exception from the pet restrictions, Landlords generally can ask for:
a. Certification from a health care provider confirming the existence of a disability,
b. Confirmation that a service animal is needed for that particular handicap, and
c. Evidence that the animal received special training to accommodate the handicap.
The tenant must provide written verification that s/he has a disability and that the accommodation is necessary to give the tenant equal opportunity to use and enjoy the community. The tenant should obtain a signed letter on professional letterhead from his or her own healthcare or mental health provider to the housing provider answering the following questions: 1) Is the person disabled as defined by the fair housing laws? and 2) In the healthcare provider’s professional opinion, does the person need the requested use of the service animal to have the same opportunity as a non-disabled person to use and enjoy the housing community?
We welcome Service Dogs who are trained to ADI standards. We require tenant buy rental insurance to cover liability