Customer Satisfaction Survey

Our goal is to be recognized as a valued supplier by your company. In our efforts to meet and exceed this goal, we would like to gather your input and impressions as to whether we are meeting your specified requirements and expectations in providing sales order fulfillment and after sales services. We would appreciate your time in completing this questionnaire and returning it to us to allow us to continuously improve our products and services to you.

Company Name

Full Name

First NameLast Name

E-mail

Phone Number

Area CodePhone Number

	Below Average	Average	Above Average
Technical competence of our sales people
Courtesy of our sales people
Quality of our products
Quality of our service
Compared to our competition are our prices
Product availability compared to our competitors
On-time delivery performance compared to our competitors
Overall level of responsiveness compared to our competitors
Overall performance of our company compared to our competitors
Given the opportunity, what is the probability that you will do business with Magnatex Pumps in the future?

Any other comments?

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