Abatement Type
Please select an abatement type from the following list. Requests for seasonal water use abatements for 2nd meters must use the 2nd meter abatement request form.
Only three types of general abatements are considered:
Pool Abatements - For abatements of one-time pool fill-ups. This adjustment is for permanently installed in- ground or above ground pools only. This does not apply to temporary pools or seasonal refilling or topping off. Please attach a photo of the pool and provide pool dimensions as part of your submission below. Attach copies of receipts for new pool, pool liner replacement, or leak service.
Leak and Meter Abatements - For abatements of water volumes caused by leaks that were not discharged to the sewer. This includes leaks on outdoor water pipes or on pipes prior to plumbing fixtures. This does not include leaking toilet valves or faucets. Attach documentation from water department and describe the reason for the abatement including any calculations as part of your submission below.
Miscellaneous One-Time Abatements - For all other one-time abatements and billing adjustments. These will be considered on a case-by-case basis and any adjustment granted will be based on the circumstances described by the customer and by review of historical usage data. Describe the reason for the abatement including any calculations as part of your submission below.