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Restaurant visited:
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1839 Kitchen
1+5+3 Salads & Soups
Baja Grill
Bookmark Café
Catalyst Café
Do Mundo’s
Emporium Café
infusion
j café
Kate & Emma's
Legacy Grill
Mort's
Olive & Oil
pomodoro
Potential Energy Cafe
Rollins @Night
Sabai
Sunshine Sushi
The MARK - Breakfast
The MARK - Dinner
Tiger Avenue Deli
Truffles
Wheatstone Bistro
Time of visit:
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AM/PM Option
We would like to ask you a few questions about the restaurant's facilities. For the following questions, tell us if you agree or disagree with the statement provided.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
N/A
The restaurant appeared to be clean and well maintained (walls, ceiling, columns, floors, etc.)
The counter space was clean, organized and free of clutter
The display cooler was organized, stocked and items were clearly identified (please select N/A for Rollins @Night and Baja)
The menu was readable and easily understood
The menu was easy to read, and available items were well presented
Signage was present, advertising one specific item
We would like to ask you a few questions about the restaurant's staff. Using the same scale from before, tell us about your experience with our employees.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
The cashier was courteous and friendly
The cashier was efficient and knowledgeable
The employees I saw were well groomed (nails trimmed, hair restrained, appropriate uniform, name tag and a front-facing hat)
The staff followed the health code (wearing gloves, hair restrained in hat or hairnet, hands washed often)
Staff showed attentiveness and a sense of urgency
Now, using the same scale from above, tell us about the food you ordered.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
My order was served at the appropriate temperature
I enjoyed my order - it tasted great!
My order was fresh
My order was high quality
I am happy with what I ordered
All items that I ordered were available
Advertised menu items were available
Was your order correct?
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Yes
No
Finally, we would like to ask you a few questions about your overall experience.
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Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
My time waiting in line was reasonable
The prices for the food served were reasonable
The menu had a variety of options that fit my tastes
The time between placing my order and receiving my order was reasonable
The cashier suggested/recommended an additional menu item as I ordered
My order was well prepared and served with an appetizing appearance
What did you order?
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If you remember, what was the name of the cashier?
How long did you wait in line before placing your order?
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1-3 minutes
4-6 minutes
7-10 minutes
10-15 minutes
15+ minutes
How long did you wait for your food after placing your order?
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1-3 minutes
4-6 minutes
7-10 minutes
10-15 minutes
15+ minutes
Are you likely to revisit this location within 30 days?
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Yes
No
Why would you/wouldn't you revisit this location?
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In detail, please provide additional comments about your visit. Describe the experience, any interactions with the staff, and the food that you had.
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