WINTER DRIVINGThis is a winter activity in the heart of Muskoka so you should be prepared for winter weather and driving conditions. It is your responsibility to plan ahead and leave suitable time for travel according to road conditions. Winter tires and/or four wheel drive vehicles are recommended.Unless roads are closed by MTO or OPP you are expected to arrive on time for your scheduled tour. Refunds will not be given unless road closures have been posted. CANCELLATION POLICYIn order to receive a refund cancellation must be made 30 days prior to your scheduled ride.North Ridge Ranch reserves the right to cancel or alter your tour due to safety reasons. Charges will be adjusted or refunded accordingly.NOTICEWe have been having some issues with our emails being delivered so if you do not get a response to this Tour Request within 24hrs please check your junk/spam box and email us directly at firstname.lastname@example.org if you do not get a response.