*** All repairs are subject to rejection due to age or multiple ownerships. Please allow 2-3 business day for processing. Some Pre-Owned buildings may be subject to longer processing periods due to pending approval from the Rental Company. Please do not send in repairs multiple times, as this can lead to duplicate tasking. If you have additional questions, please email the Repair Department at Repairs@GracelandPB.com. Customers should be directed to GracelandWarrantyClaim.com for repairs.***