Housing Community Assistant Job Application

*You are required to bring a recent unofficial transcript (available at the Registrar) to your interview, if selected

Reference One: 

Reference Two: 

•  Commit to Year-Round position (June 14th, 2021- June 30th, 2022)  

•  Adhere to all Campus Village Housing and University of California policies and procedures

•  Enroll in a minimum of 12 units per quarter and/or maintain full-time student status

•  Maintain a minimum quarterly and cumulative 2.4 GPA and be in good academic standing

•  Must be able to work a minimum of 12 hours per week even though scheduled hours might be below 12 hours per week

• Must be able to attend bi-weekly zoom meetings from 7a-8a on Wednesday mornings.

•  Confidentiality, accuracy, and attention to detail is required at all times

•  Knowledge and experience/training with computer software

•  Proven customer service capabilitie

•  May not participate in any outside work or activities except as appropriate and approved by the supervisor during training Welcome Week, and opening and closing periods

•  Serve as a positive role model in the community

•  Work well within a team, is flexible, and able to communicate effectively

 

The Campus Village Community Assistant, under the direct supervision of the Office Manager, and the Director, are responsible for creating a vibrant and safe environment at the Campus Village Housing Office and Community Center.  Duties may include managing the information/service desks, the fitness center, and computer lab. In the efforts to provide Community Assistants, the fullest work experience in Campus Village, staff will rotate shifts between the Front Desk and Community Center. Additionally, successful candidates must have the ability to answer phones, file, type, copy, and work independently. Community Assistants must be prompt for assigned shifts, and have a commitment to provide excellent customer service. Accuracy, attention to detail, and confidentiality is required.

Supervisor:       Mandy Haeberle, Office Manager

Wages:               $14.00/hour

Year Round:      Ten (10) Positions Available

                            Employment Dates: June 14th, 2021 -June 30, 2022

• Weekly hours during the academic year are approximately 9-15 hours/week.
• Weekly work hours during summer months, winter and spring breaks are approximately 19-40 hours/week.

 

Position Description

CV Housing Office

*        Open/Close CV Office 

*        Provide excellent customer service to each person calling or visiting the Office

*        Assist RA’s with primary & secondary check-out/check-in duty bag

*        Answer phones, process work orders, and take accurate and detailed messages

*        Check front desk e-mail daily for online work orders and messages

*        Keep supply inventory

*        Distribute housing and USPS mail to the appropriate office staff mailboxes

*        Provide administrative support to professional staff

*        Adhere to all Campus Village and University of California policies and procedures

*        Serve as a positive role model in the community

CV Community Center (should the center open to the public)

*        Operate cash register for sales of small convenience items

*        Keep accurate income reports

*        Check in/out of indoor and outdoor equipment, vacuums, magazines, etc.

*        Update equipment tracking log as equipment and resources are checked out

*        Keep bulletin boards and calendars updated

*        Keep Community Center desk and office lobby neat and clutter-free

*        Log all lost and found items

*        Monitor lock-out key distribution

*        Communicate with team through ongoing conversation log to keep staff informed of projects and all important information

*        Monitor activities within the CV Community Center including Game Room, TV Room, Fitness Center, and Lounges

*        Adhere to all Campus Village and University of California policies and procedures

*        Serve as a positive role model in the community

Employment Dates:

 June 30th, 2021 thru June 30th, 2021

 

1.  What is your motivation for applying for the Community Assistant position?

2.  What skills and experiences do you have that qualify and make you a good fit for the position?

3.  As a CA, you will have to interact with residents and visitors on a daily basis.  Please describe your philosophy and experience with customer service.

 

Responses can be uploaded as a Word document or PDF files. 

Please save your file as "Last Name, First Name-Essay" or "Last Name, First Name-Resume"

*This application is not complete without submitting a current resume and completed essay questions 

**Employment is subject to a background check. Furthermore, your Student Housing Conduct file may be reviewed and may have an impact on your selection.