Baseline 10 Year Equipment Warranty Application

Baseline 10 Year Equipment Warranty Application
To apply for Baseline’s Extended 10 Year Equipment Warranty, you must complete and sign the following application and submit it to Baseline with 30 days of installing the controller.

IMPORTANT! Please complete this warranty application for each Baseline controller that you own. If your project has multiple controllers, please submit a separate application for each controller.

Baseline will review completed applications and send written approval via fax or mail within 15 business days. See the Terms and Conditions of the Extended Warranty at the end of this application for details on warranty coverage.

Because this warranty application applies to multiple Baseline products, system specifications are not included here. Consult our website for relevant specifications and guidelines.

If you have questions regarding this warranty application, please contact Baseline at 1-866-294-5847 or via email at support@baselinesystems.com.

Before you begin this form, a Warranty Inspection should have been completed.
Project Information
Project Owner*
Project Name*
Project Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Project Start Date*

MonthDayYear
Project Completion Date (Expected or Actual)*

MonthDayYear
Is this project complete?
Please upload the as-built drawings for the project

Upload a File
This is preferred, but not required. As-built drawings are very helpful for support processes. Cancelof
Date of Inspection*

MonthDayYear
Was a Warranty Inspection completed by an authorized Baseline representative?
Name of Baseline Representative that performed the Warranty Inspection

First NameLast Name
Warranty Inspection Number
This number is found on the Warranty Inspection Report Email. A Warranty Inspection must be completed by an authorized Baseline representative. This warranty application may not be processed until the Warranty Inspection report is completed
Controller Information
Controller Installation Date*

MonthDayYear
Controller Model*
Controller Serial Number*
Enclosure Type*
Controller Location*
Please describe the controller's installation location*
For example: On wall inside maintenance shop
Power Connection*
Power Connection Description
Hardwired earth ground at controller?*
Controller Earth to Ground Resistance (Ohms)*
Controller must be grounded as specified in Baseline's Surge Arrestor & Grounding Spec to receive warranty coverage for surge/lightning damage. Visit hydropoint.com/baseline or contact Baseline for additional details.
IMPORTANT!

A/C surge suppression is a best practice for controller installation, particularly in lightning prone geographies in areas such as Florida, Gulf Coast States, and Mountain States.

A/C surge suppression is built into all Baseline pedestals. A/C surge suppression is not built into wall-mounted enclosures. If you believe your wall-mounted controller is not tied into a building's surge protection system, it is strongly encouraged to add A/C surge suppression for your controller.
Notes
Total Number of Zones - Initial*
Total Number of Zones - Final (within 10 years)*
Final figures are intended to be an estimate of expected future system configuration and are primarily used to ensure that expectations match specifications. Coverage under the terms of this warranty does not depend on conformance to final estimates; however, the final configuration must be within specification limits. BASELINE DOES NOT WARRANT THAT FINAL CONFIGURATION PARAMETERS WILL BE WITHIN ACCEPTED SYSTEM SPECIFICATIONS. IT IS THE CUSTOMER’S RESPONSIBILITY TO STAY WITHIN SYSTEM SPECIFICATIONS WHEN ALTERING OR EXPANDING THE SYSTEM.
Field Wire Information
Please Select Field Wire Type*

Two-Wire Information

In each of the following categories, select the criterion that describes the wire you are using. Consult Baseline for approved equivalent wire types. Failure to use approved wire will invalidate warranty. Consult Baseline’s Two-Wire Technical Specification for details.
Please Indicate the Manufacturer and Part Number of the Two-Wire Used on this Project*
Example: Paige spec P7072D
Two-Wire Wire Gauge*
Two-Wire Outer Jacket*
Two-Wire Conductor Insulation*
Two-Wire Conductor Count*
Two-Wire Conductor Count Details*
Two-Wire Conductor Material*
Two-Wire Material Description*
Two-Wire Conductor Arrangement*
Two-Wire Conductor Color Coding*
Two-Wire Color Coding Description*
Two-Wire Configuration*
Total Length of Wire in the Ground - Initial*
Maximum length of wire in the ground is 16,000 feet. Consult Baseline’s Two-Wire Technical Specification for details.
Total Length of Wire in the Ground - Final (within 10 years)*
Maximum length of wire in the ground is 16,000 feet. Consult Baseline’s Two-Wire Technical Specification for details.
Total Wire Length to the FARTHEST Device - Initial*
Maximum supported distance to farthest device determined by wire size and configuration. Generally, total wire length = largest loop length / 2 + longest spur. Consult Baseline’s Two-Wire Technical Specification for details.
Total Wire Length to the FARTHEST Device - Final (within 10 years)*
Longest Valve Wire (1, 2, or 4 Valve biCoders, from biCoder to Valve):*
A maximum distance of 150 feet to the most distant valve from a 1, 2, or 4 zone biCoder is supported. Consult the Two-Wire Technical Specification for details.
Conventional Wire Information
Conventional Wire Wire Gauge*
Conventional Wire Conductor Insulation*
Conventional Wire Conductor Material*
Longest Conventional Valve Wire (12 & 24 Valve biCoders)*
A maximum distance of 1500 feet to the most distant valve from a 12 or 24 Station Powered biCoder is supported. Consult Baseline’s Powered biCoder Technical Specification for details.
Wire Connectors Used*
Wire Connector Information*
Failure to use supported, fully waterproof connectors can result in communication errors and can void the extended warranty. Consult Baseline’s Two-Wire Technical Specification for details on supported connector types.
Surge/Lightning Protection Information
When surge protection equipment is installed to specifications, Baseline warrants all Baseline equipment against damage caused by direct or indirect lightning strikes or other power surges for the entire warranty period. See the Terms and Conditions below for replacement details.

THIS WARRANTY IS LIMITED SOLELY TO BASELINE EQUIPMENT AND DOES NOT WARRANT AGAINST DAMAGE CAUSED BY LIGHTNING OR OTHER POWER SURGES TO NON-BASELINE EQUIPMENT, WIRING, LANDSCAPE, OR FACILITIES. THIS WARRANTY DOES NOT COVER ANY EFFECTS TO LANDSCAPE OR PROPERTY DUE TO BASELINE EQUIPMENT’S OPERATION OR FAILURE TO OPERATE FOLLOWING A SURGE OR LIGHTNING STRIKE, NOR DOES IT COVER LABOR COSTS ASSOCIATED WITH TROUBLESHOOTING OR REPAIRS.

This warranty does include unlimited phone and Internet / e-mail support for troubleshooting and repairing lightning or surge damage to Baseline controlled irrigation systems. Baseline reserves the right to, at its sole discretion, repair or replace any Baseline controller or equipment in association with this warranty.

IMPORTANT! Consult Baseline’s Two-Wire Technical Specification and the Surge Arrestor & Grounding Specification for details on surge protection installation. Failure to install surge protection hardware to specification will void surge protection coverage under this warranty.
Has the controller been grounded per specification at the two-wire connection board?*
Notes
Has the two-wire been grounded and protected using Baseline lightning arrestors per the specification?*
Notes
Are all lightning arrestors properly attached to acceptable ground rods or plates per specification?*
Notes
Total Lightning Arrestors Installed – Initial*
Total Lightning Arrestors Installed – Final (within 10 years)*

Baseline Extended 10 Year Warranty Terms and Conditions
THIS WARRANTY IS CONTINGENT ON WRITTEN BASELINE APPROVAL, AS SET FORTH IN THE BASELINE APPROVAL SECTION, BELOW. Baseline’s Extended 10 Year Warranty, once approved, supersedes any other Baseline warranty terms, under which circumstances Baseline’s warranty obligations are limited to the terms set forth below:

Baseline warrants to the original consumer purchaser that the new Baseline system and associated components as outlined in the Extended Warranty Application will be free from defects in material and workmanship for a 10 Year Warranty Period. The start of the warranty period is from the date of installation of the system or component, as documented in the Extended Warranty Application. For replacement irrigation components, the warranty on the replacement component is the remainder of the warranty on the original component, or 90 days, whichever is longer.

If a customer detects a defective component, contact your installer, distributor, or Baseline at 1-866-294-5847 in order to receive warranty benefits.

Baseline will, at its option, repair or replace the component at no charge to the customer, provided it is returned during the warranty period, with transportation charges prepaid, to Baseline Inc. in Boise, Idaho. Baseline will pay return shipping of its choice. Computers, displays, controllers, and pedestal enclosures must be properly packaged in the original packaging or in Baseline approved packaging to obtain warranty service.

For warranty service, contact Baseline at 1-866-294-5847 to obtain a "Return Materials Authorization (RMA) number." A copy of the receipt or a bill of sale bearing the appropriate Baseline serial number and model number may be required for warranty service. Additional PO may be required. Credits may be applied.

Express/Cross-Shipping: At the request of the customer, and at Baseline’s sole discretion in conjunction with issuance of an RMA number, Baseline may authorize the immediate shipment of urgent replacement parts directly to the customer without prior receipt of the defective part. Under these circumstances, Baseline must receive the original defective part within 30 days of shipment of the replacement part, or the customer will be billed for the full price of the replacement part. If the defective part, once evaluated by Baseline, is found to be in fully operating condition, Baseline may, at its sole discretion, bill the customer for the full price of the replacement part.

Warranty Exclusions
- Normal wear and tear, including discoloration due to direct burial or repeated immersion
- Abuse, unreasonable use, mistreatment, or neglect
- Damage caused during installation or incorrect installation
- Damage caused by modification or repair not made or authorized by Baseline
- Computers or sub-components whose Manufacturer’s Serial Number and/or Material Number label have been removed, torn, or defaced
- Damage caused by use of non-Baseline or Baseline approved packaging
- Damage caused by improper or improperly used packaging
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. Baseline SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. No Baseline dealer, agent, or employee is authorized to make any modification, extension or addition to this warranty.

BASELINE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Terms & Conditions*

I agree to the Terms & Conditions

Project Contact Name*

First NameLast Name
Contact Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Contact Phone Number*

Area CodePhone Number
Contact Fax Number

Area CodePhone Number
Contact Email*
I, the undersigned, do hereby attest that the above information is true and correct for the installation or intended installation of this system. I understand that if this information is materially incorrect, the extended warranty may be voided. I further understand and agree to the terms and conditions set forth in this extended warranty.
Signature (click and hold the left mouse button, and then drag the mouse to sign your name)*
Signator's Name*

First NameLast Name
Signator's Email*
example@example.com
Title*
Company*
Please select how you would like us to send you the warranty approval:
Additional Email Contacts to be Copied
example@example.com
Additional Email Contacts to be Copied
example@example.com
Additional Email Contacts to be Copied
example@example.com
Should be Empty:

	Initial Count	Final Count (estimated)
BL-5201 Single Station biCoder
BL-5202 Two Station biCoder
BL-5204 Four Station biCoder
BL-5212 12 Station Powered biCoder (CONVENTIONAL WIRE)
BL-5224 24 Station Powered biCoder (CONVENTIONAL WIRE)
BL-5201MV Master Valve biCoder
BL-5201PR Pump Start Relay biCoder
BL-5406 Pressure Sensing biCoder
BL-5303 Air Temperature Sensor
BL-5308 Flow biCoder
BL-5309 Flow biCoder
BL-5315 biSensor Soil Moisture Sensor
BL-5311 biSensor Compact Soil Moisture Sensor
BL-5401 Coach's Button
BL-5402 Event biCoder
BL-5405 Alert Relay biCoder

Baseline 10 Year Equipment Warranty Application

Baseline Extended 10 Year Warranty Terms and Conditions