Greater Kentucky Credit Union, Inc Member Satisfaction Survey

We"d like to know how we are doing! Greater Kentucky Credit Union is interested in receiving feedback concerning your experiences while visiting us online, at a branch, or via the telephone. The comments you provide will be used to improve the overall quality and level of service within the credit union. It is completely confidential and will be used solely by Greater Kentucky Credit Union to improve the quality of our members satisfaction. Thank you for taking a few minutes to complete our member satisfaction survey. Please let us know how we are doing by using the space provided below for your comments
What is the nature of your feedback today?

ComplimentSuggestionIssue or Concern
Please describe your issue, concern, or suggestion
How would you rate the overall service you receive from Greater Kentucky Credit Union?

Very SatisfiedSatisfiedDissatisfied
Did our staff offer you a special promotional product or service with your transaction?

YesNoOccasionally
Does the Credit Union staff respond quickly and accurately to resolve concerns with your account?

YesNo
Is the Credit Union staff professional and knowledgeable about the products and services offered?

YesNoOccasionally
Who do you consider to be your primary financial institution?

Greater Kentucky Credit UnionChase BankCentral BankFifth Third BankAnother Credit UnionOther
Thank you for taking the time to complete our Member Satisfaction Survey. If you would like to have a Greater Kentucky Credit Union representative contact you, please provide your name and e-mail address so that we may respond to your comments.
Name*
Account Number (s)
E-mail Address*
Comments
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