• PLEASE NOTE: THIS FORM IS NO LONGER IN USE.

    PLEASE CLICK THE LINKS BELOW:

    NEW CUSTOMERS => PLEASE CLICK HERE
    EXISTING CUSTOMERS => PLEASE CLICK HERE
    Best Regards, Lemmy Guest Relations Manager DOGUE Country Retreat
    DOGUE Country Retreat
  • Guest Name(s):
     
  • Have a promo code (specifically for DOGUE Country Retreat)?*
  • I / we would like to stay:
     
  • Check-in*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Check-out*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Please advise if you require transport between DOGUE Bondi and the Retreat*
  • My main human's contact details are:
     
  • My second human's contact details are: 
     
  •  My Veterinary Clinic's Details:
     
  • Contacting your human during your stay:
     
  • Best way to contact your human while you are away*
  • My human is travelling:
     
  • Travelling*
  • Emergency Contact (in Australia)
     
  • GUEST(S) DETAILS
     
  • Please fill out a little more about yourself and/or other guests who would like to stay at DOGUE Country Retreat (one per guest please)
  • GUEST ONE
  • Guest Date of Birth*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Guest Gender*
  • Guest is desexed / neutured?*
  • Please check the boxes below as they apply to you
  • PERSONALITY
  • How would you describe yourself (tick all that apply)*
  • SOCIABILITY
  • How social are you*
  • SLEEPING
  • Where do you normally sleep*
  • TRAINING BACKGROUND
  • Have you attended puppy school*
  • Have you attended any form of obedience training*
  • How did you go with training*
  • What basic instructions do you follow?*
  • TOILET TRAINING
  • I am ...*
  • AWAY FROM HOME EXPERIENCE
  • Have attended day care before?*
  • Have attended a boarding facility or home before?*
  • BARKING
  • I bark when ...*
  • CHEWING
  • I chew ...*
  • AGGRESSION
  • I can be aggressive ...*
  • Please answer the following questions and provide any details...
  • Have you ever bitten a person or another dog?*
  • Have you ever been attacked by another dog?*
  • Do you jump or climb fences?*
  • Do you like to dig your way out?*
  • Please provide details if you experience any of the following...
  • VACCINATION AND PARASITE PREVENTION DETAILS
     
  • Date of last Canine C3 or DHP Vaccination*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Date of last Canine Cough or KC Vaccination*
     - -
    2 digit day, 2 digit month, 4 digit year
  • (Please email a photo or copy of your C5 vaccination certificate or equivalent C5 vet certification to retreat@dogue.com.au)
     
  • Date next flea/tick product due*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Supplied by owner?
  • Supplied by owner?
  •  (Flea & tick treatment and vaccinations must be up to date prior to arrival. Additional treatments provided by DOGUE Country Retreat will be at carer"s cost) 
  • MEDICATION DETAILS
     
  • Medication / Treatment required*
  • Does your dog have any current health problems, allergies or past injuries?*
  • DINING DETAILS
     
  • What would you like to dine on during your stay? (Please refer to Dining Menu on our website. Some options will incur additional charges.)*
  • GUEST TWO
  • Guest Date of Birth*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Guest Gender*
  • Guest is desexed / neutured?*
  • Please check the boxes below as they apply to you
  • PERSONALITY
  • How would you describe yourself (tick all that apply)*
  • SOCIABILITY
  • How social are you*
  • SLEEPING
  • Where do you normally sleep*
  • TRAINING BACKGROUND
  • Have you attended puppy school*
  • Have you attended any form of obedience training*
  • How did you go with training*
  • What basic instructions do you follow?*
  • TOILET TRAINING
  • I am ...*
  • AWAY FROM HOME EXPERIENCE
  • Attended day care before*
  • Attended a boarding facility or home before*
  • BARKING
  • I bark when ...*
  • CHEWING
  • I chew ...*
  • AGGRESSION
  • I can be aggressive ...*
  • Please answer the following questions and provide any details...
  • Have you ever bitten a person or another dog*
  • Have you ever been attacked by another dog*
  • Do you jump or climb fences*
  • Do you like to dig your way out*
  • Please provide details if you experience any of the following...
  • VACCINATION AND PARASITE PREVENTION DETAILS
     
  • Date of last Canine C3 or DHP Vaccination*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Date of last Canine Cough or KC VaccinationDate of last Canine Cough Vaccine*
     - -
    2 digit day, 2 digit month, 4 digit year
  • (Please email a photo or copy of your C5 vaccination certificate or equivalent C5 vet certification to retreat@dogue.com.au)
     
  • Date next flea/tick product due*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Supplied by owner?
  • Supplied by owner?
  •  (Flea & tick treatment and vaccinations must be up to date prior to arrival. Additional treatments provided by DOGUE Country Retreat will be at carer"s cost) 
  • MEDICATION DETAILS
     
  • Additional Medication*
  • Do you have any current health problems, allergies or past injuries?*
  • DINING DETAILS
  • What would you like to dine on during your stay ? (Please refer to our Dining Menu on our website. Some options will incur additional charges.)*
  • GUEST THREE
  • Guest Birthday*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Guest gender*
  • Guest is desexed / neutured?*
  • Please check the boxes below as they apply to you
  • PERSONALITY
  • How would you describe yourself (tick all that apply)*
  • SOCIABILITY
  • How social are you*
  • SLEEPING
  • Where do you normally sleep*
  • TRAINING BACKGROUND
  • Have you attended puppy school*
  • Have you attended any form of obedience training*
  • How did you go with training*
  • What basic instructions do you follow?*
  • TOILET TRAINING
  • I am ...*
  • AWAY FROM HOME EXPERIENCE
  • Attended day care before*
  • Attended a boarding facility or home before*
  • BARKING
  • I bark when ...*
  • CHEWING
  • I chew ...*
  • AGGRESSION
  • I can be aggressive ...*
  • Please answer the following questions and provide any details...
  • Have you ever bitten a person or another dog*
  • Have you ever been attacked by another dog*
  • Do you jump or climb fences*
  • Do you like to dig your way out*
  • Please provide details if you have any of the following...
  • VACCINATION, MEDICATION AND DINING DETAILS
  • Date of last Canine C3 or DHP Vaccination*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Date of last Canine Cough or KC VaccinationDate of last Canine Cough Vaccine*
     - -
    2 digit day, 2 digit month, 4 digit year
  • (Please email a photo or copy of your C5 vaccination certificate or equivalent C5 vet certification to retreat@dogue.com.au)
     
  • Date next flea/tick product due*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Supplied by owner?
  • Supplied by owner?
  •  (Flea & tick treatment and vaccinations must be up to date prior to arrival. Additional treatments provided by DOGUE Country Retreat will be at carer"s cost) 
  • Additional Medication*
  • Does your dog have any current health problems, allergies or past injuries?*
  • DINING DETAILS
  • What would you like to dine on during your stay? (Please refer to Dining Menu on our website. Some options will incur additional charges.)*
  • EXTRA PAMPERING AVAILABLE
  • At DOGUE Country Retreat we also offer a range of specialised services to suit every guest's needs including weight loss programs, nutritional advice and, of course, extra pampering in the day spa.
    A grooming appointment is always a lovely way to end a holiday at the Retreat and to go home feeling fresh and looking your best!
     
  • Additional Services*
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  • Are you a regular client of any DOGUE stores or the Retreat? Please specify which store and on what basis?
     
  • Which store(s)
  • Which of these are you ...
  • If you are not a regular attendee to grooming or day care, we may organise a time for you come in for a behavioural assessment – this will cost the equivalent of a half day in day care ($25).
     
  • How did you hear about the DOGUE Country Retreat?*

  • TERMS AND CONDITIONS OF STAYING AT DOGUE COUNTRY RETREAT
  •  
     Check-in: 9:00am – 11:00am and Check-out: 2.00pm – 4:00pm, 7 days a week.

    During peak holidays and public holidays these do change.

    Please note: the term “carer” refers to the person responsible for making decisions and making all payments for the duration of the guests stay. The term “guest” refers to all the carer’s dog(s) staying at the DOGUE Country Retreat.

  • GENERAL TERMS:

    • DOGUE Country Retreat exercises reasonable care for safety but cannot guarantee against accidents or loss.
    • Carer is liable for any property damage or injury caused by their dog(s)
    • DOGUE is not responsible for loss/damage to belongings.
  • I have read the above statements and*
  • BOARDING REQUIREMENTS:
     
    • All dogs MUST wear a collar with ID (ID tag or personalised collar)
    • All harnesses, food, treats, and toys MUST be labelled.
    • All food being supplied MUST be in separate individual containers or zip lock bags PER MEAL
    • No food bowls or large bedding will be accepted.
    • Training pads (if used) must be supplied by the carer.
  • I have read the above statements and*

  •  DESEXING: 

    • All guests over 6 months must be desexed (certificate required).
    • Males with contraceptive chip permitted (with proof).
    • Puppies under 6 months may board, if not in season or sexually mature.
  • I have read the above statements and*
  • VACCINATIONS & HEALTH:
     
    • Current C5 Vaccination Certificate or valid Titre Certificate required.
    • These records must be provided at least 48 hours prior to check-in.
    • Guests must be flea-free and tick-free and up to date with flea, tick and worming treatments.
  • I have read the above statements and*
  • FLEA, TICK & ILLNESS PROTOCOL:
     
    • DOGUE may apply treatment if parasites are detected, and costs will be added to the final bill.
    • DOGUE is not liable for any tick paralysis, snake or insect bites, or canine influenza.
    • The rural environment increases exposure risks compared to urban areas.
     
  • I have read the above statements and*
  • MEDICATION & VETERINARY CARE :  
    • All Prescription medications must be in original containers and are clearly labelled.
    • DOGUE staff administer medication per vet instructions.
    • DOGUE is authorised to obtain veterinary care as needed at the carer’s expense.
    • Every attempt will be made to contact the carer first.
  • I have read the above statements and*

  • SENIORS, SPECIAL NEEDS & HEALTH:

    • Senior and special-needs guests are more vulnerable to illness or stress. By boarding, carers acknowledge and accept this risk.
    • If a dog passes while in our care, they will be respectfully transported to the carer’s vet (or nearest 24-hour facility if necessary). Trip charges apply.
  • I have read the above statements and*
  • FIRE AND NATURAL EVENTS: 
    • Comprehensive fire and evacuation plan is in place.
    • DOGUE is not liable for injury or loss due to fire or natural disasters.
     
  • I have read the above statements and*
  • ABANDONED GUESTS:   
    • If uncollected after 14 days and we have had no contact from carer, DOGUE reserves the right to rehome or make appropriate arrangements. 
  • I have read the above statements and*
  • PAYMENT TERMS:

    Deposits:

    • Off Peak: 10% (non-refundable)
    • Peak: 50% (non-refundable). If more than 14-days notice is given for Peak cancellation, 10% of the total booking is non-refundable and all remainder is held on credit. Credits are valid for 12 months.
    • Deposit payments secure your reservation and are non-refundable, as they cover administrative costs and the loss of bookings during high demand periods.

    Remaining balance:

    • Full payment due before or at check-in (Bondi transport dogs cannot pay at drop off).
    • No refunds for early departures.
    • All fees must be paid before departure.

    We do not refund over-payments but hold them as credit on our account.

  • I have read the above statements, and*
  • Canine guests shall not leave DOGUE Country Retreat until all fees owing to DOGUE Country Retreat have been paid in full.
     
    Once we have received your booking and processed it, we'll send a confirmation email. Please check the details carefully and let us know if you have any questions.
     
    Payments:
     
    Payment can be made via Cheque, Cash, Credit Card (over the phone or the credit card authorisation form coming in your confirmation email), Eftpos on site or Bank Transfer to:
    • Account Name: DOGUE Retail
    • BSB: 082 140
    • Account Number: 58 375 8701
    • Reference: Please put the Guest's full name in payment reference details
    • Please email a payment confirmation receipt through to retreat@dogue.com.au
     
  • By checking the box below, placing your name as requested & submitting this document, you are bound by the declaration below
  • Todays Date*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Thank you so much for taking the time to complete this form, it helps us to assess your suitability for DOGUE Country Retreat and to be able to tailor your stay to your requirements. We will be in touch with further information very soon.
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