DOGUE Country Retreat - Registration

DOGUE Country Retreat - Recurring Booking Form Welcome to DOGUE Country Retreat and thank you for booking with us again - we are looking forward to holidaying with you while your humans are away!

Enclosed is our Guest Recurring Booking form which needs to be completed and endorsed 7 days prior to check-in to ensure that DOGUE Country Retreat has all the important information for your canine family member(s) to settle in quickly. Please note this form is only for guests who have already attended the Retreat or who have already completed the New Guest Details Form. Please Note: Christmas, School Holiday and Easter bookings require a 50% non-refundable deposit that will be deducted from the accommodation cost. Christmas, Easter and School Holidays - minimum weekly i.e. 5 day stay / bookings Full payment is required for accommodation stay at or before check-in and can be paid by cash, eftpos or credit card. Extra charges incurred during the stay will be paid at check-out. We will send you a separate email regarding payment. We look forward to taking exceptional care of your canine family members in your absence. Best Regards, Lemmy Guest Relations Manager DOGUE Country Retreat

Guest(s) names

All canines first and last names please*

I/we would like to stay

Check-in*

Date

Check-out*

Date

Total no of days (Please include check-in and check-out days.)*

Please confirm the daily rate (if quoted)

Please advise if you require transport to or from the Retreat

To Retreat from SydneyFrom Retreat to Sydney

My human's contact details are

Are these details the same as previously provided in the New Guest Details Form? If yes, please leave blank. If no, please update any details.

Full Name*

Email*

Telephone*

Mobile*

Address

Address (Line 2)

City

Postcode

Please check the best way to contact your human while you are away*

Specify Hotel Details

Specify Instagram Name

Specify Skype Details

Emergency Contact (in Australia)

Please complete this for every registration.

Full Name*

Email address*

Telephone*

Veterinary Contact Details

Please provide up to date details for your veterinarian.

Guest(s) regular vet*

Veterinarian Address

Veterinarian Email Address

Veterinarian Telephone

Guest Details

Please make sure you have already completed the New Guest Details Form so that we have more specific details for each guest

How many guests including yourself?*

If any guests are new to the Retreat, then they will need to complete a New Guest Form as we need to have details about their behaviour, vaccinations and other information important for during their stay. Thank you!

GUEST ONE

Guest Name*

Guest Sex

FemaleMale

Guest Breed or Cross Breed*

Guest birthday*

Guest age

Guest Desexed

yesno

VACCINATION AND MEDICATION DETAILS

Are these details the same as you provided in the New Guest Details form? If so, then please leave blank. If the details have changed, then please update. There are some details that we require each time you book in and you will be asked to complete these. Please send vaccination certificates and other details to retreat@dogue.com.au prior to arrival.

Date of last Canine 5 (C5)

Date

Date of last Canine Cough Vaccine

Date

(copy of vaccination certificate or equivalent vet certification required on check-in)

Please specify type and date of flea/tick product last applied*

Date next flea/tick product due*

Date

Supplied by owner ?

YesNo

Please specify type and date of next due heartworm treatment

Supplied by owner ?

YesNo

(Flea & tick treatment and vaccinations must be up to date prior to arrival. Additional treatments provided by DOGUE Country Retreat will be at carer"s cost)

Additional Medication*

YesNo

Please list each medication, what it is used to treat, the dosage, how many times to administer daily, and how to administer it? (in a piece of cheese, etc.)*

Does your dog have any current health problems, allergies or past injuries?*

YesNo

Please Detail*

DINING DETAILS

Please provide information on dining each time you book.

What would you like to dine on during your stay? (Own food or other dining requests will incur additional daily charge of $7.50)*

Man's Best Grain Free Lamb Kibble plus chicken and veg brothBYO: Carer"s own selectionOther - please specify in box below

Please advise how often you eat and what is your portion size. Provide any other information on eating or treats.*

Is there anything else you would like us to know or that has changed since you completed the New Guest Details form?

GROOMING DETAILS

Condition of Coat - specify length and condition:*

Would you like any of our specialised services available during your stay? Please tick the box

Weight Loss/ Fitness campFull wash and ClipWash and TidyWash and Blow Dry

Grooming Requirements - specify style and shape of clip:*

GUEST TWO

Guest Name*

Guest Sex

FemaleMale

Guest Breed or Cross Breed*

Guest birthday*

Guest age

Guest Desexed

yesno

VACCINATION AND MEDICATION DETAILS

Are these details the same as you provided in the New Guest Details Form? If so, then please leave blank. If the details have changed then please update. There are some details that we require each time you book and you will asked to complete these. Please send vaccination certificates and other details to retreat@dogue.com.au

prior to arrival.

Date of last Canine 5 (C5)

Date

Date of last Canine Cough Vaccine

Date

(copy of vaccination certificate or equivalent vet certification required on check-in)

Please specify type and date of flea/tick product last applied*

Date next flea/tick product due*

Date

Supplied by owner ?

YesNo

Please specify type and date of next due heartworm treatment

Supplied by owner ?

YesNo

(Flea & tick treatment and vaccinations must be up to date prior to arrival. Additional treatments provided by DOGUE Country Retreat will be at carer"s cost)

Additional Medication*

YesNo

Please list each medication, what it is used to treat, the dosage, how many times to administer daily, and how you administer it (in a piece of cheese, etc.)*

Does your dog have any current health problems, allergies or past injuries?*

YesNo

Please Detail*

DINING DETAILS

Please provide details on dining each time you book.

What would you like to dine on during your stay? (Own food or other dining requests may incur an additional charge of $7.50 per day)*

Man's Best Grain Free Lamb Kibble with chicken and veg brothBYO: Carer"s own selectionOther - please specify in box below

How often do you eat and what is your portion size? Provide any other information regarding eating and treats. *

Is there anything else you would like us to know or that has changed since you completed New Guest Details form? Please Detail

GROOMING DETAILS

Condition of Coat - specify length and condition (eg matted, dirty)*

Would you like any of our specialised services available during your stay?

Weight Loss/Fitness campFull wash and ClipWash and TidyWash and Blow Dry

Grooming Requirements - specify style and shape of clip:*

GUEST THREE

Guest Name*

Guest Sex

MaleFemale

Guest Breed or Cross Breed*

Guest Birthday*

Guest age

Guest Desexed

yesno

VACCINATION AND MEDICATION DETAILS

Are these details the same as you provided in the New Guest Details form? If so, then please leave blank. If the details have changed, then please update. Some information is required each time you book and you will be asked to complete these. Please send vaccination certificates and other details to retreat@dogue.com.au prior to arrival.

Date of last Canine 5 (C5)

Date

Date of last Canine Cough Vaccine

Date

(copy of vaccination certificate or equivalent vet certification required on check-in)

Please specify type and date of flea/tick product last applied*

Date next flea/tick product due*

Date

Supplied by owner ?

YesNo

Please specify type and date of next due heartworm treatment

Supplied by owner ?

YesNo

(Flea & tick treatment and vaccinations must be up to date prior to arrival. Additional treatments provided by DOGUE Country Retreat will be at carer"s cost)

Additional Medication*

YesNo

Please list each medication, what it is used to treat, the dosage, how many times to administer daily, and how you administer it (eg in a piece of cheese, etc.)*

Does your dog have any current health problems, allergies or past injuries?*

YesNo

Please Detail*

DINING DETAILS

Please provide information on dining each time you book.

What would you like to dine on during your stay? (Own food or other dining requests will incur additional charge of $7.50 per day.)*

Man's Best Grain Free Lamb Kibble plus chicken and veg brothBYO: Carer"s own selectionOther - please specify in box below

How often do you eat and what is your portion size? Provide any other information regarding eating and treats.*

Is there anything else you would like us to know or that has changed since you completed the New Guest Details form? Please Detail

GROOMING DETAILS

Condition of Coat - specify length and condition eg matted, dirty)*

Grooming Requirements - specify style, length and shape of clip:*

Would you like more information on our specialised services available during your stay?

Weight Loss/Fitness campFull Wash and ClipWash and TidyWash and Blow Dry

TERMS AND CONDITIONS OF STAYING AT DOGUE COUNTRY RETREAT

Check-in: 9:00am – 11:00am and Check-out: 2.00pm – 4:00pm, 6 days a week.

During peak holidays and public holidays these do change.

Please note: the term “carer” refers to the person responsible for making decisions and making all payments for the duration of the guests stay. The term “guest” refers to all the carer’s dog(s) staying At the DOGUE Country Retreat.

GENERAL TERMS:

DOGUE Country Retreat will exercise reasonable care for the safety of your dog(s) and to keep the boarding premises safe and secure. Carer is solely responsible for any property damage or bodily injury inflicted by your dog(s). DOGUE Country Retreat cannot guarantee against accidents. We will not be liable for loss or damages to dog(s) belongings.

I have read the above statements, and*

I AGREEI DON'T

BOARDING REQUIREMENTS:

Guest(s) are to check in with a standard collar including ID tag in addition to harnesses or other walking gear. Carers are to provide usual food and treats unless selecting from DOGUE Country Retreat menu. Dry food is best in large, labelled zip-lock bags. If dog(s) are trained to use training pads, these are to be provided by carer. Carers may also bring treats, toys and bedding such as blankets. Label all items brought in the dog’s name. PLEASE do not bring any guest(s) feeding dishes and large bedding items.

I have read the above statements, and*

I AGREEI DON'T

VACCINATIONS/HEALTH:

All guest(s) must be current on C5 vaccination including kennel cough or have certification on their immunity levels from their vet such as a titer test. The carer must provide to DOGUE Country Retreat the veterinarian records on paper by email for these vaccines at least 48 hours prior to check-in. All guests accepted for accommodation must be of free of fleas and ticks and up to date on their flea and tick treatments.

I have read the above statements, and*

I AGREEI DON'T

FLEA OR PARASITE TREATMENT:

All guests accepted for accommodation must be of free of fleas and ticks and up to date on their flea and tick treatments If fleas, worms or other parasites are found on a guest, DOGUE Country Retreat is authorized to apply the appropriate treatment for that dog(s) and charge me as the carer accordingly, and I agree that such charge will be payable on the dog’s departure from DOGUE Country Retreat.

I have read the above statements, and*

I AGREEI DON'T

DESEXING:

All guests are to be desexed over the age of 6 months to board at DOGUE Country Retreat. A Desexing certificate is to be emailed to retreat@dogue.com.au, prior to the guest arriving for their stay. Male guests that have a male contraceptive chip will be allowed, given that we have an up-to-date certificate. Guests under 6 months can board, given that females have not had their first heat and that males are not yet showing signs of sexual maturity.

I have read the above statements, and*

I AGREEI DON'T

MEDICATION & TREATMENT AUTHORISATION AND VETERINARY CARE:

Prescription medications must be provided in the original container with the veterinarian’s Instructions, it will be administered as prescribed by our trained staff. Over-the-counter medications, such as worming or flea/tick treatments, may be given if necessary. DOGUE Country Retreat is authorized by the owner to seek veterinary advice and care, including but not limited to emergency care, at their discretion and at the carer’s sole expense. DOGUE Country Retreat will attempt to contact the carer before obtaining this care, if possible, but this document serves as full authorisation to obtain veterinary care for the pet at the carer’s expense, whether carer has been contacted.

I have read the above statements, and*

I AGREEI DON'T

ELDERLY GUESTS:

Carers of elderly guests (approaching the end of life) need to know if in the event Carer’s guest passes on while in our care, our policy is to transport Carer’s guest to Carer’s vet where he/she will be held until Carer can be reached by the Vet for further instructions. If Carer’s vet is closed or outside of our transport distance, then we will transport to nearest 24-hour facility. Trip charge will apply based on time/distance.

I have read the above statements, and*

I AGREEI DON'T

WEAKENED IMMUNE SYSTEM:

Carer understands special-needs guests, young puppies, and senior guests naturally have a higher risk of injury, stress-related illnesses, weakened immune system, or exacerbation of any pre-existing condition. As such, by using our facility for daycare or boarding the Carer is waiving any claim for injury or illness experienced by guest while in our care.

I have read the above statements, and*

I AGREEI DON'T

ILLNESS OR INJURY:

DOGUE Country Retreat shall not be held responsible for Canine Influenza, Paralysis Tick or any injury that may occur to a guest during their stay at DOGUE Country Retreat. Carer’s need to be aware that the Retreat is on a rural property and while the utmost care is taken by all staff and daily health checks are carried out, there is an increased possibility of snake bites, spider bites, other insect bites and grass seed infections than experienced in urban areas.

I have read the above statements, and*

I AGREEI DON'T

TRANSPORT AND OTHER ACTIVITIES AWAY FROM RETREAT:

DOGUE Country Retreat will exercise reasonable care for the transport of all guests when to and from the Retreat, using safety seat belts and/or crates for safe transportation. DOGUE Country Retreat cannot guarantee against accidents or injury during transportation or any other activities away from the Retreat.

I have read the statements, and*

I AGREE

FIRE AND OTHER NATURAL EVENTS:

DOGUE Country Retreat is in a rural setting and while is not considered a high-risk fire area, during times of severe heat, wind, thunderstorms and/or drought, the fire risk is greatly increased. DOGUE Country Retreat has a thorough fire and evacuation plan in place and has installed firefighting equipment at the Retreat. All staff are trained in responding to fire situations and evacuating guests. DOGUE Country Retreat cannot be responsible for injury to a guest or loss of life due to fire or other natural events.

I have read the above statements, and*

I AGREEI DON'T

ABANDONED GUESTS:

DOGUE Country Retreat will go to great lengths to reunite and avoid having guests left behind after their stay. If such circumstances arise, DOGUE is authorised to rehouse or make whatever other arrangements that are considered appropriate for a canine guest if it has not been collected within 14 days of the date on which it was due to depart and despite our best efforts, there has been no contact made by the carer or carer’s family. This will solely be in DOGUE Country Retreat’s discretion.

I have read the above statements, and*

I AGREEI DON'T

PAYMENT TERMS:

Carer agrees to pay quoted deposit in advance to secure their reservation and full accommodation price prior to check-in or at check-in. Boarding credit (valid for 6 months from issue) will be issued for cancellations with 14 days’ notice only, except for holidays and peak season. Early departures will not be refunded.

I have read the above statements, and*

I AGREEI DON'T

Canine guests shall not leave DOGUE Country Retreat until all fees owing to DOGUE Country Retreat have been paid in full.

DEPOSITS:

10% non-refundable deposit is required for all off-peak bookings. 50% non-refundable deposit is required for all peak bookings which include public holidays and school holidays. Guests are fully registered once their deposit is received.

Payment can be made via cheque, cash, credit card, eftpos or direct transfer to:

Account Name: DOGUE Retail
BSB: 082 140
Account Number: 58 375 8701

Please put ‘guest name’ in payment details and send a payment confirmation through to Retreat@dogue.com.au

By checking the box below, placing your name as requested & submitting this document, you are bound by the declaration below

I have read, understand and agree to the terms of guest accommodation at DOGUE Country Retreat.*

true

Todays Date

Date

Your Full Name

Signature (to be filled out at check-in)

Thank you so much for taking the time to complete this form. We will be in touch with confirmation and payment details very soon.

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