Current copy of vaccinations must be submitted prior to starting all classes. Classes will include an orientation session. Expectations, philosophy, training process, equipment, Q & A, paperwork, etc. will be reviewed. Training packets will be provided. Full Payment must be made by the end of the first class in order to proceed with subsequent classes. Checks made payable to Wagging Willow, Cash, and Zelle Transfers only accepted at this time. Payment is non-refundable after the first session. You must cancel 24 hours prior to the first class in order to receive a full refund. You must notify the trainer 24 hours in advance if you need to reschedule a class. Trainer will reschedule and allow up to one make up class without a fee. Additional make-up class will be charged a fee equal to the hourly fee of the class. The owner understands and agrees that they are being trained to train their dog and that without 100% cooperation with the trainer, the dog will not get trained. The owner understands that they are ultimately responsible for their dog"s success in the program. For all training (obedience, behavioral issues), owner will be given verbal and/or written instructions on how to achieve the desired results and/or goals as indicated in the class descriptions located on waggingwillow.com. Owners will be given weekly assignments to strengthen and reinforce the desired behavior. Practicing with your dog 20-30 minutes per day should be enough to reinforce the behaviors learned in class. Practice training sessions can be broken into 5-10 minute sessions at a time. Required items for class: • 4-6 foot flat leash (no retractable or chain leashes)• Dog should be wearing a harness, flat collar, martingale collar, or head collar (absolutely no pinch, choke, e-collars allowed).• Your dog’s favorite treats and/or toy. (Treat bag is recommended but optional)• Clicker provided by Wagging Willow• Potty bags: you are responsible for cleaning up after your dog.• Patience, positive attitude, and a good sense of humor are a must! Training should be fun for both you and your dog!